Turn happy customers into
5-star Google reviews,
automatically.
Spokk texts every customer after their visit, turns their feedback into a review they post in one tap, and keeps them coming back with loyalty and referrals. One check-in starts it all.
No credit card required · Full access for 14 days · 5-minute setup
cheaper to grow through existing customers than to acquire new ones through paid ads
estimated annual revenue left on the table by a typical 200-customer service business
to set up, then every customer follow-up runs on autopilot forever
Watch feedback become a ready-to-post Google review.
This is a real Spokk form, exactly what your customer sees on their phone. They give a quick rating and a line of feedback, and Spokk writes them a complete Google review to post. They just copy and paste. No blank page, no writing from scratch, which is why most happy customers never leave a review on their own. Try it yourself.
The numbers behind Spokk
Measured across real customer interactions on the Spokk platform, not estimates.
more customers click through to the Google review page when the request includes an AI-written draft
of feedback responses click through to the Google review page
average rating across 14,000+ customer ratings collected on Spokk
Source: Spokk platform data, Nov 2025 to Jun 2026 (n=2,156 feedback responses; 14,007 ratings all-time).
Reply to every Google review in seconds, with AI.
Spokk imports all of your Google reviews, drafts a warm reply for each one, and posts it straight to Google with a single tap. It even matches reviews back to the customers already in your account, so you know exactly who left them.
What you're leaving on the table.
Every customer visit without Spokk is revenue that's already gone. Here is exactly how much, and why.
Competitors outrank you and win the customers searching Google.
More reviews, higher ranking, inbound customers with zero ad spend.
No reason to return. Every visit is a coin flip.
A reason to come back, so customers visit 1-2 extra times a year.
Happy customers stay quiet because nobody asked.
Make it effortless and 1 in 4 refers a friend, at zero ad spend.
Even your best customers pay one visit at a time, with no commitment.
Turn your most loyal customers into recurring revenue at ~80% margin.
67% of unhappy customers leave silently. You never find out why.
Catch problems early and see exactly what's winning or losing people.
Slow day? Empty calendar? You just hope walk-ins fill it.
Fill slow days with a targeted SMS in 2 minutes, at a 98% read rate.
Your happiest customers never share their story, so new ones hesitate.
Collect video and text testimonials automatically for your site and socials.
Consistent follow-up never happens. Customers are forgotten instantly.
Everything above runs on autopilot, the right message at the right time.
One visit. Five revenue moments.
From the moment a customer checks in, Spokk starts working. Every step is automated, so there is nothing for you to do after setup.
Customer checks in
At checkoutVia QR code, API, HubSpot, or a verified SMS link. The moment they check in, the entire automated sequence starts.
Loyalty visit logged
ImmediatelyThe visit is recorded instantly. When they hit their reward milestone, Spokk sends them an SMS, no manual work required.
Feedback request sent
2 hours laterA personalised SMS with a feedback form arrives. Takes 15 seconds. After they submit, Spokk generates a ready-to-post Google review draft for them to share.
Reminder sent if needed
24 hours laterIf no feedback yet, a gentle follow-up goes out. Smart skip logic means they only get messages that are still relevant.
Referral link sent
20 days laterOnce the visit window has passed, happy customers receive their unique referral link. They share it, a friend visits, both get rewarded.
Two revenue streams. Both automatic.
Loyalty keeps existing customers spending more. Referrals bring in new customers at zero cost. Neither requires any manual work after setup.
Loyalty Program
Customers with a reason to return visit 1-2 extra times per year. That adds up to $24K annually for a typical 200-customer business. QR check-in, automatic tracking, SMS reward at every milestone.
- QR code check-in at point of sale
- Visit-based loyalty with fully customisable milestones
- Automatic SMS reward notification when earned
- Custom reward messages and terms
Learn about Loyalty Referral System
1 in 4 happy customers refers a friend when you make it effortless. Spokk sends a unique referral link via SMS after every visit. They share it, both sides get rewarded, and you acquire a new customer at zero ad spend.
- Unique referral code per customer
- Reward both referrer and new customer
- Custom reward descriptions and terms
- Mention name, code or number to redeem
Learn about Referrals Recurring revenue. On-demand revenue.
Memberships turn your best customers into a recurring subscription billed monthly or annually. SMS Campaigns turn the rest of your list into a same-day revenue lever you can pull whenever you need.
Memberships
Sell up to 3 paid membership tiers, monthly or annual, from a branded customer portal. Stripe handles billing and payouts go straight to your account. Spokk shows MRR, churn, and welcomes every new member by SMS.
- Monthly or annual billing per tier
- Stripe Connect: revenue paid out direct to you
- Branded customer subscribe portal
- MRR, active member count, and 30-day churn
Learn about Memberships SMS Campaigns
Send a targeted SMS broadcast to opted-in customers in two minutes. Built-in segments cover loyalty members, active members, high-value customers, and recent visitors. No spreadsheets, no list uploads.
- Built-in segments: loyalty, members, high-value, recent
- {name} personalization with live SMS counter
- Audience preview before you send
- Auto opt-out and configurable send cooldown
Learn about SMS Campaigns Starter
For solo operators & small teams
Billed $588/year
250 customers / month
Unlimited SMS included
- 250 customers / month
- 1 manager + 1 staff member
- Import & reply to Google reviews with AI (1 location)
- Dedicated toll-free SMS number (US & Canada)
- Full automation sequence
- AI review response drafts
- Loyalty & referral programs
- 200 SMS campaign credits included
- Feedback forms & QR codes
- HubSpot integration & API access
- Buy additional customer top-ups
Growth
For growing businesses & teams
Billed $984/year
500 customers / month
Unlimited SMS included
- 500 customers / month
- 2 managers + 2 staff members
- Import & reply to Google reviews with AI (up to 3 locations)
- Dedicated toll-free SMS number (US & Canada)
- Full automation sequence
- AI review response drafts
- Loyalty & referral programs
- 500 SMS campaign credits included
- Memberships (10% platform fee)
- Feedback forms & QR codes
- HubSpot integration & API access
- Buy additional customer top-ups
Pro
For high-volume & multi-location businesses
Billed $2988/year
2,500 customers / month
Unlimited SMS included
- 2,500 customers / month
- 3 managers + 5 staff members
- Import & reply to Google reviews with AI (unlimited locations)
- Dedicated toll-free SMS number (US & Canada)
- Full automation sequence
- AI review response drafts
- Loyalty & referral programs
- 2,500 SMS campaign credits included
- Memberships — 0% platform fee
- Feedback forms & QR codes
- HubSpot integration & API access
- Buy additional customer top-ups
All plans include a 14-day free trial. No charge until your trial ends.