AI drafts: 1.4x more clicks to Google

Get more 5-star Google reviews after every visit, automatically

Spokk texts each customer, and AI turns their feedback into a ready-to-post review. They check it, tap once and post it on Google. Then loyalty and referrals bring them back.

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Harbor Massage

Today, 4:12 PM

Hi Maria, thanks for visiting Harbor Massage! We'd love your feedback: spokk.io/f/k2Rm7a Reply STOP to opt out

Review draft, ready to post

Booked a 60-minute deep tissue massage at Harbor Massage and it really worked the knots out of my shoulders. The pressure was just right and booking was easy.

Copy review and open Google

One tap. They post it from their own Google account.

1.4x

more customers click through to Google when the request includes an AI-written draft

1 in 3

feedback responses click through to the Google review page

4.5★

average across 14,000+ customer ratings collected on Spokk

Spokk platform data, November 2025 to June 2026 (2,156 feedback responses; 14,007 ratings all time). These are click-throughs to Google, not counted reviews.

AI review generation

From one line of feedback to a Google review

Most happy customers mean to leave a review and never get past the blank box. Spokk asks how their visit went, and AI writes a review from their own answer. All they do is check it and tap.

1. The text arrives

A couple of hours after the visit, from your business name, with a link to a one-minute form.

Only their words

Built from what the customer told you. It never invents details, products or people.

Honest to the rating

A 5-star visit reads warm, a 3-star visit reads balanced. No fake praise.

Never the same twice

Plain, everyday wording in a different shape every time. No "amazing", no "highly recommend".

Posted by them

They edit it and post it from their own Google account. Spokk never posts for anyone.

How AI review generation works The Google review generator

See it live

Try it the way your customers will

This is a real Spokk form, exactly what your customer sees on their phone after a visit. Rate a pretend visit and see the review Spokk writes from your answer. It takes about 30 seconds.

  1. 1Pick a form and give the visit a few stars.
  2. 2Write a line about it, or skip that.
  3. 3Watch the review draft appear, ready to copy.

It is a demo business, so try anything. Your own form carries your name, logo, colours and questions.

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Live form. Go ahead, tap it.

How it works

What happens after every visit

Set it up once. After that, every customer you add gets the same thoughtful follow-up, without anyone remembering to send it.

  1. At check-out

    The visit goes into Spokk

    From a check-in tablet, the staff portal, a spreadsheet or your CRM.

  2. 2 hours later

    Spokk asks how it went

    A short text or email with a one-minute form. Every answer reaches your inbox.

  3. After they answer

    AI drafts their review

    The same Google invitation for every customer, with a draft from their own feedback.

  4. In the weeks after

    They come back

    Visit rewards, a referral code to share and memberships bring them back.

Replies

Answer every Google review in a minute

Every Google review appears in Spokk with a suggested reply that fits what the reviewer said. Edit it if you like, then post it without opening Google.

About review replies

Nina V.

Google

Gorgeous food and a lovely room. Mains took a while on a busy Saturday.

Suggested reply

Thank you, Nina, and thanks for your patience on a full Saturday. We are glad you enjoyed the food and hope to see you again soon.

Post replyEdit

Repeat visits

Bring customers back, and their friends with them

A digital loyalty card customers keep on their phone, a personal referral code for everyone, and memberships for your regulars. No app to download.

Loyalty program Referrals Memberships

Daybreak Coffee

3 more visits to go

Reward: a free drink of your choice

Willow Hair Studio

Know someone who'd love us?

PRIYA7K2 Share

Your friend gets

$10 off

You get

$10 off

Everything in one place

One account instead of five tools

Feedback, reviews, replies, loyalty, referrals, memberships and testimonials share the same customers, so each one makes the others work better.

Get more Google reviews

Hear from customers

Bring customers back

Run it on autopilot

Industries

Built for your kind of business

Pick yours to see the texts your customers would get, the questions worth asking and when to send them, written for businesses like yours.

Healthcare practices

On the Healthcare plan: a signed BAA, a separate US environment and setup with you on a call.

About the Healthcare plan

Getting started

Less work than you think

Nothing to install and no training. Spokk comes with the texts, the form and the timing already written, so setting up is mostly saying yes.

  1. 1

    Sign up free

    Just an email and a password. No credit card.

  2. 2

    Find your business on Google

    Search for it once and your review link is connected.

  3. 3

    Switch on follow-ups

    The texts and timing are already written. Pick a loyalty reward if you like.

  4. 4

    Add your first customer

    Check them in on a tablet, in the staff portal or from a spreadsheet.

Rather we did it for you?

Book a 15-minute call. We set Spokk up with you on the call, at no cost, and answer anything you want to ask.

Book a 15-minute call

Pricing

Simple pricing, with nothing to lose

One price for the whole business. Sign up free for 14 days, and if you stay, your first 60 days are covered by a full money-back guarantee.

Spokk, for your whole business

From$149/month

Billed monthly, no contract. Your price depends on the features you choose and how many customers you serve each month.

  • Free for 14 days
  • No credit card
  • Cancel any time
See full pricing

Included at every price

  • Unlimited locations and team members, so a second site does not double your bill.
  • Unlimited review and feedback requests by text and email.
  • AI review drafts for every customer, in five languages.
  • Custom features and integrations built for you, at no extra cost.

Comparing tools? See how Spokk compares with Podium, Birdeye and others →

60days

60-day money-back guarantee

Use Spokk with your real customers. If it is not right for your business, tell us within 60 days of your first payment and we refund what you paid, in full. No forms and no hoops.

  • Full refund of what you paid
  • Just ask by email or on a call
  • No contract on monthly plans
  • Cancel any time in settings

We would rather earn your business every month than hold you to a contract. If Spokk is not paying for itself, you should not be paying for Spokk.

We shape Spokk around your business

Tell us how you work and we set Spokk up to match: your wording, your questions, your timing. Need a feature it does not have yet, or a connection to software you already use? If it is within our ability, we build it for you at no extra cost.

  • Your texts, forms, questions and timing, set up with you on a call
  • Custom features built for you, if it is within our ability
  • Connections to the tools you already use, built if we do not have them yet
  • A real person who keeps adjusting it until it fits

We are flexible. If something does not fit how your business works, tell us and we change it, and we keep working with you until you are happy.

Updates and new features are included too, as you would expect.

Sign up free Book a 15-minute call

14-day free trial, no credit card. Talk to a real person any time.

FAQ

Questions people ask

What is Spokk?

Spokk is software for businesses that see customers in person. After each visit it asks the customer how it went by text or email, sends every answer to you, invites every customer to review you on Google with an AI draft written from their own feedback, and brings them back with loyalty rewards, referral codes and memberships.

How does the AI review draft work?

When a customer answers your feedback form, Spokk's AI writes a short review from their ratings, the service they had and anything they wrote. It never adds details they did not give and it matches the rating they chose. They can change any word, then one tap copies it and opens your Google review page, where they post it themselves.

How AI review generation works →

How does Spokk get me more Google reviews?

It asks every customer, at a good moment, and makes it easy. Across Spokk, customers given an AI-written draft clicked through to Google 1.4 times as often as those without one, and about 1 in 3 feedback responses click through to the Google review page.

About the Google review generator →

Does Spokk only ask happy customers for reviews?

No. Every customer gets the same invitation, whatever they rated. Asking only happy customers is review gating, which Google does not allow. Low ratings still reach you straight away, so you can follow up in person.

How long does setup take?

Minutes. After you sign up, four short screens connect your Google review link, switch on the follow-up texts (already written for you) and pick a reward. Then you add your first customer. If you would rather not do it yourself, book a 15-minute call and we set it up with you.

How much does Spokk cost?

From $149 a month, billed monthly with no contract. Your price depends on the features you choose and how many customers you serve each month. Locations and team members are unlimited. Sign up free for 14 days, no card needed.

See pricing →

Is there a money-back guarantee?

Yes. Every new customer gets a 60-day money-back guarantee: if Spokk is not right for you, ask within 60 days of your first paid subscription payment and we refund what you paid for your subscription in full. It covers every plan, including annual plans and the Healthcare plan.

Do you charge extra for custom features or integrations?

No. Need something Spokk doesn't do yet, or a connection to a tool you already use? Tell us. If it's within our ability, we build it and set it up for you at no extra cost. It's part of your subscription, and we keep working with you until you're happy with how Spokk works for your business.

Do I need to connect my booking software?

No. Customers can check in on a tablet, or your team adds them in the staff portal. If you want it automatic, Spokk connects to HubSpot, GoHighLevel and Zoho and has an API.

See integrations →

Does Spokk work for healthcare practices?

Yes, on the Healthcare plan: a signed Business Associate Agreement, a separate US environment and setup with you on a call. It starts at $249 a month, billed annually.

About the Healthcare plan →

Your next Google review is one visit away

Sign up free, add today's customers, and read the first feedback tonight.

Sign up freeBook a 15-minute call

14-day free trial. No credit card needed. 60-day money-back guarantee.