Get more Google Reviews for your Coffee Shop ☕
Turn coffee moments into 5-star Google reviews with AI-generated drafts. Customers simply copy, paste, and post.
30 free responses. 5 min setup ☝️
Problem
Happy Customers not posting Google reviews? Here's why.
1
They don't know what to write. Writing reviews is tedious.
2
They don't have the time. People are busy, they usually forget.
3
You didn't asked for one. Manually asking for reviews just isn't practical.
Eventually, a majority of your happy Customers will not write reviews.
Solution
Spokk's AI drafts a personalized review using a 15-sec feedback form. Just copy & paste on Google — no thinking or writing required.
Bean & Bloom Coffee
How was your visit?
We’d love to hear about your experience at Bean & Bloom ☕
Overall
Experience
Cleanliness
What did you order today?
What services did you use?
(optional)
In-store
Takeaway
Rate staff performance
(optional)
Sophie Lane
Barista
Marcus Cole
Barista
We’ll email you your review draft and a thank-you reward ☕
Feedback Submitted
Your coupon has been emailed to you.
AI Generated Review
Stopped by Bean & Bloom and had a fantastic experience. The oat latte was delicious and Sophie was incredibly friendly. Loved the cozy vibe—will definitely be back!
Click to Edit
Or
Personalize your review by answering a few short questions.
How it works
Just copy & paste on Google — no thinking or writing required.
1
Customers submit the form in less than 15 seconds .
2
Google review draft created using the feedback submitted.
3
The customer can copy, paste & post the review on Google.
Google Review Generation
What information is used to generate the personalized Google Review?
Ratings given for Feedback Attributes
Scores will be saved in your dashboard.
Example attributes:
Overall
Experience
Cleanliness
Speed
Value
Overall
Experience
Cleanliness
Include Service(s) Provided
Selected services will also be included in the AI generated review.
Example services:
In-store
Takeaway
Mobile Order
Drive-thru
What services did you use?
(optional)
In-store
Takeaway
Rate Staff Performance
Selected staff members will also be included in the AI generated review.
Example job roles:
Barista
Barista
Manager
Rate staff performance
(optional)
Sophie Lane
Barista
Marcus Cole
Barista
Add a Custom Question
Add a single open-ended question to your form. The answer will be included in the review.
Example questions:
- Was the coffee prepared the way you like it?
- Did a barista stand out today?
- Was the space comfortable and welcoming?
- How likely are you to return?
What did you order today?
I got the iced vanilla oat latte and a blueberry muffin.
Get Written Feedback
Give a written section for your customers to enter any additional comments. This will be included in the generated AI review.
Features
What makes using Spokk so effective?
Get more written, personal Google Reviews
Generated based on real experiences
Further enhance using additional questions.
Automate review requests, get Google reviews on autopilot.
+++
Nia Williams
582 reviews
★★★★★
1 hour agoNEWStopped by Bean & Bloom and had a fantastic experience. The oat latte was delicious and Sophie was incredibly friendly. Loved the cozy vibe—will definitely be back!
Multiple ways to send the link to customers
Automate using Zapier, Pabbly or using the Spokk API.
Embed in your existing emails/sms, etc.
Use inbuilt SMS dashboard to send verified SMS requests
Email
SMS
WhatsApp
Copy Link
Social
QR Code
Embed
Integrations
Automate using:
Send Coupons & Offers to Boost Responses
Send coupons automatically or manually
2-way conversations. Customers can reply to you as well.
Instant notifications via email.
Replies
Thanks so much for stopping by! Sophie will be thrilled to hear that 😊
Aug 10, 2025 at 03:11 AM
She was amazing! Definitely coming back soon.
Aug 10, 2025 at 03:11 AM
We can’t wait to serve you again. Thanks for the kind words!
Aug 10, 2025 at 03:11 AM
Collect Private Feedback & Retain Customers
Identify issues, fix them & prevent repeating.
Fix minor inconveniences to improve customer experience.
Ask for Reviews, Testimonials and Referrals from happy customers.
Private Feedback
😡 + 😐
Unhappy / Neutral
Experiences
Identify issues
Implement suggestions
Improve services
😍
Extremely Happy
Experiences
Ask for Reviews
Ask for Testimonials
Ask for Referrals
- Customer ContactsManage & export all your collected contacts.
- Feedback DashboardAll your valuable feedback in one place.
- Reply to FeedbackTake action quickly. Customers can reply to you as well.
- Send Feedback RequestsGenerate a verified link. Can be submitted only once.
- Manage LocationsAssign staff and services to individual locations.
- Customer ContactsManage & export all your collected contacts.
- Feedback DashboardAll your valuable feedback in one place.
Outcome & Benefits
Use Spokk & get more 5-Star Google Reviews for your Coffee Shop
Real customer experiences converted to Google reviews. More reviews lead to more new customers.
Automated review requests means no manual work required.
Google reviews attract new customers. Feedback retains existing ones.
Your happy customers will post more 5-star reviews. You get more sales. 😁
PRICING
Pricing that grows with you 💫
Flexible and scalable plans designed to match your business growth at every stage.
Tier 1
$29
USD
Billed yearly
Save $240 annually ($348/year)
- 600 responses per year
- AI generated reviews using feedback & answers
- Reply to feedback & send coupons
- Measure staff performance via feedback ratings
- Unlimited locations and contacts
- Add 1 Manager and 1 Link Sender to your team.
- Connect your own domain (CNAME)
- Send verified feedback requests via SMS
- Buy additional responses for $1.00
Tier 2
$59
USD
Billed yearly
Save $480 annually ($708/year)
- 1800 responses per year
- AI generated reviews using feedback & answers
- Reply to feedback & send coupons
- Measure staff performance via feedback ratings
- Unlimited locations and contacts
- Add 2 Managers and 2 Link Senders to your team.
- Connect your own domain (CNAME)
- Send verified feedback requests via SMS
- Buy additional responses for $1.00
Tier 3
$99
USD
Billed yearly
Save $960 annually ($1188/year)
- 3600 responses per year
- AI generated reviews using feedback & answers
- Reply to feedback & send coupons
- Measure staff performance via feedback ratings
- Unlimited locations and contacts
- Add 3 Managers and 5 Link Senders to your team.
- Connect your own domain (CNAME)
- Send verified feedback requests via SMS
- Buy additional responses for $1.00
Enterprise
Custom
-
Book a call- Unlimited responses per month
- AI generated reviews using feedback & answers
- Reply to feedback & send coupons
- Measure staff performance via feedback ratings
- Unlimited locations and contacts
- Add unlimited team members.
- Connect your own domain (CNAME)
- Send verified feedback requests via SMS
Origin Story
I'm Samesh 👋
Founder of Spokk and here's my story
Founder of Spokk and here's my story
Here's the story behind Spokk
My journey with Spokk started when I saw how a highly reputed private hospital treats the patients in their care. Forgotten medicine, long waits, and overall poor service is just the tip of the iceberg.
A horrible customer experience makes us cut off that business forever, even tell our friends about it too.
Our first instinct would be to leave a 1 star Google review, but only a handful of people do this, and this does not solve the problem. A majority of people with average experiences would just go to a competitor the next time.
The worse part was that the management of the hospital would never know what happened. The only way to give feedback was through a handwritten form. This meant no video, no photos and no way of receiving a reply (if they even get the paper in the first place).
I decided to build something to give companies a chance to improve. If you, as a customer have a bad experience, this should go straight to the company, as fast as possible. This, I believe is what Spokk will do for you.
FAQ