Review request automation

A Google review request for every customer, sent for you

Spokk sends each customer a review request after their visit, by text or email, follows up once, and shows you who tapped through. Choose feedback first, or send them straight to your Google review box.

14-day free trial
No credit card
60-day money-back guarantee

Precision Auto Care

Today, 3:05 PM

Hi Dave, how was Precision Auto Care? We'd love a quick Google review: spokk.io/f/Gr7xK1 Reply STOP to opt out

How it works

Three ways to ask, all fair to every customer

Pick the one that suits your business. Each sends the same request to everyone.

Step 1
Recommended
Feedback first
A short form, then a review draft written from their answers. You hear how it went and they get a head start on the review.
Step 2
Several review sites
One link, many buttons
A simple page with a button for Google and any other site you use, plus your feedback form.
Step 3
Fastest
Straight to Google
The link opens your Google review box directly, for businesses that just want the review.
Step 4
Afterwards
One follow-up
A last reminder for anyone who has not done it yet, and Review Recovery for customers who tapped and did not post.

Tracking

See who tapped through, and who still needs a nudge

Every request carries a personal link, so Spokk knows who opened it and who reached the review page. Nobody is asked again once they have done it.

Clicks recorded per customer, not just in total.
Follow-ups skip anyone who already tapped through.
Customers you confirm have reviewed you are never asked again.

Dave M.

Reached Google

Kevin O.

Reached Google

Ray M.

Opened, not yet

Lisa P.

Reminder tomorrow

Example request statuses.

Features

Everything a review request needs

Personal links

Short links that fit in one text and track each customer.

Review Recovery

On by default, for customers who meant to post and did not.

Ask past customers

Run the request on a list of customers who have agreed to hear from you.

QR codes

For counters, tables and receipts, so walk-ins can be asked too.

Every location

Each location sends customers to its own Google profile.

Asked the right way

Everyone gets the same request. No filtering by rating, ever.

What Spokk has measured so far

1.4x

more customers click through to Google when the request includes an AI-written draft

1 in 3

feedback responses click through to the Google review page

4.5★

average across 14,000+ customer ratings collected on Spokk

Spokk platform data, November 2025 to June 2026 (2,156 feedback responses; 14,007 ratings all time). These are click-throughs to Google, not counted reviews.

See how it works in your industry

Pricing

Simple pricing, with nothing to lose

One price for the whole business. Sign up free for 14 days, and if you stay, your first 60 days are covered by a full money-back guarantee.

Spokk, for your whole business

From$149/month

Billed yearly, or $179 a month if you pay monthly with no contract. Your price depends on the features you choose and how many customers you serve each month.

Free for 14 days
No credit card
60-day money-back

See full pricing

Included at every price

Unlimited locations and team members, so a second site does not double your bill.
Unlimited review and feedback requests by text and email.
Custom features and integrations built for you, at no extra cost.

Comparing tools? See how Spokk compares →

60days

60-day money-back guarantee

Use Spokk with your real customers. If it is not right for your business, tell us within 60 days of your first payment and we refund what you paid, in full. No forms and no hoops.

Full refund of what you paid
Covers the whole yearly payment
Just ask by email or on a call
Cancel any time in settings

Pay for the year, then take 60 days to see it working with your own customers. If Spokk is not paying for itself, you should not be paying for Spokk.

We shape Spokk around your business

Tell us how you work and we set Spokk up to match: your wording, your questions, your timing. Need a feature it does not have yet, or a connection to software you already use? If it is within our ability, we build it for you at no extra cost.

Your texts, forms, questions and timing, set up with you on a call
Custom features built for you, if it is within our ability
Connections to the tools you already use, built if we do not have them yet
A real person who keeps adjusting it until it fits

We are flexible. If something does not fit how your business works, tell us and we change it, and we keep working with you until you are happy.

Updates and new features are included too, as you would expect.

14-day free trial, no credit card. Talk to a real person any time.

FAQ

Questions people ask

Should I send customers straight to Google or ask for feedback first?

Feedback first suits most businesses: you hear how the visit went, and the customer gets a review draft written from their own answers. Straight to Google is quicker for the customer. Both ask everyone the same way.

How many reminders does Spokk send?

One reminder for anyone who has not acted, and a Review Recovery follow-up for customers who tapped through but did not post. That is it.

Can I send review requests to past customers?

Yes, to customers who have agreed to hear from you. Upload or pick a list and run the request on it.

Is it allowed to ask every customer for a review?

Yes. What Google does not allow is asking only the customers you expect to be happy, or offering anything in return for a review. Spokk sends everyone the same request with nothing attached.

How much does it cost?

Spokk starts at $149 a month billed yearly, or $179 a month with no contract, and review requests by text and email are unlimited. Every plan has a 60-day money-back guarantee.

Ask every customer for a review, automatically

14-day free trial. No credit card needed. 60-day money-back guarantee.