AI Google review generator

Get more Google reviews from every customer, with AI

Spokk asks each customer how their visit went, then AI turns their answer into a Google review they post in one tap. Every customer gets the same invitation, and they post it themselves from their own Google account.

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Harbor Massage

Today, 4:12 PM

Hi Maria, thanks for visiting Harbor Massage! We'd love your feedback: spokk.io/f/k2Rm7a Reply STOP to opt out

Feedback received

Booked a 60-minute deep tissue massage at Harbor Massage and it really worked the knots out of my shoulders. The pressure was just right and booking was easy.

Copy review and open Google

1.4x

more customers click through to Google when the request includes an AI-written draft

1 in 3

feedback responses click through to the Google review page

4.5★

average across 14,000+ customer ratings collected on Spokk

Spokk platform data, November 2025 to June 2026 (2,156 feedback responses; 14,007 ratings all time). These are click-throughs to Google, not counted reviews.

The problem

Why happy customers do not review you

It is rarely that they did not like you. Three small things get in the way, and Spokk removes all three.

Nobody asked at the right moment

They mean to do it later, at home, and later never comes. Spokk asks a couple of hours after the visit, while it is fresh.

The blank box stops them

Most people do not know what to write. Spokk hands them a draft built from what they just told you.

It takes too many steps

Find the business, find the button, sign in, write. With Spokk it is one tap from the draft to your review box.

83%

of people who were asked for a review left one

74%

only pay attention to reviews from the last three months

47%

would not use a business with fewer than 20 reviews

Source: BrightLocal Local Consumer Review Survey 2026, US consumers.

How it works

From visit to Google review, without anyone remembering to ask

Set it up once. After that, every customer you add is asked the same way, at the same moment.

  1. Step 1

    After the visit

    The customer goes into Spokk

    From the check-in tablet, the staff portal, a spreadsheet, or your software through HubSpot, GoHighLevel, Zoho or our API.

  2. Step 2

    2 hours later

    Spokk asks how it went

    A short text or email with a one-minute form. One reminder the next day if they do not answer.

  3. Step 3

    Right after they answer

    AI writes their review

    Their own feedback becomes a draft. They change anything they like, tap once, and Google opens with the text copied.

  4. Step 4

    If they do not post

    A gentle follow-up

    Customers who gave feedback but never reached Google, or tapped through and did not post, get one friendly nudge.

See it live

Try it the way your customers will

This is a real Spokk form, exactly what your customer sees on their phone after a visit. Rate a pretend visit and see the review Spokk writes from your answer. It takes about 30 seconds.

  1. 1Pick a form and give the visit a few stars.
  2. 2Write a line about it, or skip that.
  3. 3Watch the review draft appear, ready to copy.

It is a demo business, so try anything. Your own form carries your name, logo, colours and questions.

Sign up free Book a 15-minute call
Live form. Go ahead, tap it.

The AI draft

A review that sounds like your customer, because it is

The AI works only from what the customer told you: their ratings, the service they had and anything they wrote. It does not invent details, it follows the rating they gave, and the customer approves every word.

  • The draft appears on the thank-you page, seconds after they answer.
  • Plain wording, different every time, never "amazing" or "highly recommend".
  • They edit it and post it from their own Google account.
  • Spokk never posts reviews for anyone.
How the AI writes each draft

Thanks for your feedback

We've drafted a review from your feedback. Tap it to change anything before you post.

Review draft for Harbor Massage

Booked a 60-minute deep tissue massage at Harbor Massage and it really worked the knots out of my shoulders. The pressure was just right and booking was easy.

Copy review and open Google

They post it themselves, from their own Google account.

Asked the right way

Every customer gets the same invitation

Google does not allow businesses to ask only happy customers for reviews, and FTC guidance says doing so can be deceptive. Spokk asks everyone the same way. Low ratings still reach you straight away, so you can follow up in person.

  • The same invitation, whatever they rated.
  • Every answer lands in your inbox the moment it arrives.
  • Reply to the customer from Spokk, and they can answer you back.
  • Nobody is offered anything in return for a review.

New feedback for Harbor Massage

To you and your managers

Daniel R.

Pressure was too light, even after I asked for firmer twice. The room was lovely though.

Reply to DanielView response

The texts

Short texts, with your name on them

Plain wording that fits in a single text and reads like it came from your front desk. Change any of it.

  • Sent between 8am and 9pm in your time zone unless you choose other hours.
  • Anyone who replies STOP is never texted again.
  • Customers without a mobile number get the same messages by email.
  • Every link is personal, so you can see who opened it and who reached Google.
Harbor Massage

Today, 4:12 PM

Hi Maria, thanks for visiting Harbor Massage! We'd love your feedback: spokk.io/f/k2Rm7a Reply STOP to opt out

Today, 4:58 PM

Hi Maria, leave us a Google review: spokk.io/f/9pLw2c Reply STOP to opt out

3 weeks later

Hi Maria, know someone who'd love Harbor Massage? Share your referral: spokk.io/f/Hq4xVt Reply STOP to opt out

Example texts. You can change every word.

Who reviewed you

See which visit became which Google review

Connect your Google Business Profile and your Google reviews come into Spokk. Spokk spots the review a customer's feedback most likely turned into, by name, timing and wording, and you confirm it with a tap.

  • Once you confirm a customer has reviewed you, Spokk stops asking them.
  • Reply to every Google review from Spokk with a suggested reply.
  • See your Google rating and new reviews next to your feedback.

Maria G.

Feedback 12 Oct, 4:20 PM

Likely Google review

Booked a 60-minute deep tissue massage and it really worked the knots out of my shoulders. Booking was easy.

  • Name fits
  • Posted 25 minutes later
  • Uses her draft
Yes, that's themNot them

Features

Everything that gets a customer from "sure" to "posted"

QR codes

Print a code for the counter, the table or the receipt. Customers scan it, answer and get the same review invitation.

One link for every review site

A simple branded page with a button for each place you collect reviews.

Review Recovery

On by default: a follow-up for customers who meant to post and did not.

Your instructions to the AI

Tell it what to focus on and what never to mention. Switch the business name, the service or their words in or out.

Five languages

Forms and drafts in English, Spanish, French, German and Japanese.

Every location

Each location gets its own form and its own Google review link, all in one account.

Compared

Spokk, a plain review link, or a fake review generator

Searching for a Google review generator turns up two very different things. Here is the difference.

Spokk compared with sending a plain Google review link and with fake review generators
QuestionSpokkA review link on its ownFake review generators
Every customer is asked, automatically, after the visitYesNoNo
Customers start from a draft, not a blank boxYesNoNot applicable
The review comes from a real customer and a real visitYesYesNo
Posted by the customer, from their own Google accountYesYesNo
One gentle follow-up for people who meant to postYesNoNo
Shows you who reached your Google review pageYesNoNo

Fake reviews are banned by the FTC's 2024 rule, including AI-written ones, and Google removes them and can block new reviews on a business that collects them. Spokk never writes a review for someone who did not visit and never posts anything itself. The rules, in plain words →

See how it works in your industry

Pricing

Simple pricing, with nothing to lose

One price for the whole business. Sign up free for 14 days, and if you stay, your first 60 days are covered by a full money-back guarantee.

Spokk, for your whole business

From$149/month

Billed yearly, or $179 a month if you pay monthly with no contract. Your price depends on the features you choose and how many customers you serve each month.

  • Free for 14 days
  • No credit card
  • 60-day money-back
See full pricing

Included at every price

  • Unlimited locations and team members, so a second site does not double your bill.
  • Unlimited review and feedback requests by text and email.
  • Custom features and integrations built for you, at no extra cost.

Comparing tools? See how Spokk compares →

60days

60-day money-back guarantee

Use Spokk with your real customers. If it is not right for your business, tell us within 60 days of your first payment and we refund what you paid, in full. No forms and no hoops.

  • Full refund of what you paid
  • Covers the whole yearly payment
  • Just ask by email or on a call
  • Cancel any time in settings

Pay for the year, then take 60 days to see it working with your own customers. If Spokk is not paying for itself, you should not be paying for Spokk.

We shape Spokk around your business

Tell us how you work and we set Spokk up to match: your wording, your questions, your timing. Need a feature it does not have yet, or a connection to software you already use? If it is within our ability, we build it for you at no extra cost.

  • Your texts, forms, questions and timing, set up with you on a call
  • Custom features built for you, if it is within our ability
  • Connections to the tools you already use, built if we do not have them yet
  • A real person who keeps adjusting it until it fits

We are flexible. If something does not fit how your business works, tell us and we change it, and we keep working with you until you are happy.

Updates and new features are included too, as you would expect.

Sign up free Book a 15-minute call

14-day free trial, no credit card. Talk to a real person any time.

FAQ

Questions people ask

What is an AI Google review generator?

Done honestly, it is a tool that helps your real customers write a Google review about their real visit. Spokk asks each customer how their visit went, then AI turns their own ratings and words into a short draft. They check it, change what they like and post it from their own Google account.

How AI review generation works →

Is it allowed to use AI to help customers write reviews?

The rules are about whether a review is genuine: written by a real customer about a real experience, not rewarded, and not collected only from happy customers. What breaks Google's rules and the FTC's is writing reviews for customers, posting them yourself, rewarding people for reviews, or asking only happy customers. Spokk drafts only from what the customer told you, asks everyone the same way, and they post it themselves.

How to ask for reviews without gating →

Is Spokk a fake Google review generator?

No. Spokk cannot write a review for someone who has not visited you, and it never posts anything to Google. Every draft starts from a real customer's own feedback, and only that customer can post it.

Do customers have to use the draft?

No. They can edit it, rewrite it or write their own. The draft is there to get past the blank box, which is where most good intentions stall.

What if a customer gives a low rating?

They get the same invitation as everyone else, and their draft is honest and fair, not glowing. Their feedback also reaches you straight away, so you can reply from Spokk and put things right. Asking only happy customers would be review gating, which Google does not allow.

How many more reviews will I get?

It depends on your business and how many customers you add. Across Spokk, customers given an AI-written draft clicked through to Google 1.4 times as often as those without one, and about 1 in 3 feedback responses click through to the Google review page. Those are click-throughs, not counted reviews.

Which review sites can I send customers to?

Google by default, and any other site you choose, such as Yelp, Facebook or TripAdvisor. You can show one button or several.

Will customers be asked again and again?

No. They get one feedback request and one reminder, then the review invitation and at most a gentle follow-up. You choose how long Spokk waits before asking the same customer again, and once you confirm someone has reviewed you, Spokk stops asking them.

How much does it cost?

Spokk starts at $149 a month billed yearly, or $179 a month with no contract. Your price depends on the features you choose and how many customers you serve each month. Sign up free for 14 days with no card, and every plan has a 60-day money-back guarantee.

See pricing →

Works well with

AI review generation

AI turns each customer's feedback into a ready-to-post review in their own words.

Learn more

Google review replies

See every Google review in one place and answer each one with a suggested reply.

Learn more

Review request automation

Texts and emails that go out after every visit and follow up once if nobody answers.

Learn more

Start asking every customer today

Set up takes minutes. Your first review invitations can go out this afternoon.

Sign up freeBook a 15-minute call

14-day free trial. No credit card needed. 60-day money-back guarantee.