Get more Google Reviews for your Hotel 🏨
Turn guest feedback into 5-star Google reviews with AI-generated drafts. Guests copy, paste, and post their review on Google.
30 free responses. 5 min setup ☝️
Problem
Happy Guests not posting Google reviews? Here's why.
1
They don't know what to write. Writing reviews is tedious.
2
They don't have the time. People are busy, they usually forget.
3
You didn't asked for one. Manually asking for reviews just isn't practical.
Eventually, a majority of your happy Guests will not write reviews.
Solution
Spokk's AI drafts a personalized review using a 15-sec feedback form. Just copy & paste on Google — no thinking or writing required.
GrandVista Hotel
How was your stay at GrandVista Hotel?
Share your feedback and we’ll send you a special thank-you reward 🎁
Overall
Service Quality
Cleanliness
What services did you use?
(optional)
Room Booking
Event Hosting
Rate staff performance
(optional)
Alicia Martinez
Front Desk Manager
David Kim
Event Coordinator
We’ll email your thank-you reward once you submit feedback.
Feedback Submitted
Your coupon has been emailed to you.
AI Generated Review
My stay at GrandVista Hotel was outstanding! The Room Booking experience was seamless, and the Event Hosting for our conference was handled with precision. Alicia’s warm welcome and David’s expert coordination made everything perfect. The service quality and cleanliness exceeded my expectations. Highly recommend GrandVista for both leisure and business stays!
Click to Edit
Or
Personalize your review by answering a few short questions.
How it works
Just copy & paste on Google — no thinking or writing required.
1
Guests submit the form in less than 15 seconds .
2
Google review draft created using the feedback submitted.
3
The guest can copy, paste & post the review on Google.
Google Review Generation
What information is used to generate the personalized Google Review?
Ratings given for Feedback Attributes
Scores will be saved in your dashboard.
Example attributes:
Overall
Service Quality
Cleanliness
Amenities
Location
Overall
Service Quality
Cleanliness
Include Service(s) Provided
Selected services will also be included in the AI generated review.
Example services:
Room Booking
Event Hosting
Spa & Wellness
Restaurant Dining
Airport Shuttle
What services did you use?
(optional)
Room Booking
Event Hosting
Rate Staff Performance
Selected staff members will also be included in the AI generated review.
Example job roles:
Front Desk Manager
Event Coordinator
Housekeeping Supervisor
Rate staff performance
(optional)
Alicia Martinez
Front Desk Manager
David Kim
Event Coordinator
Add a Custom Question
Add a single open-ended question to your form. The answer will be included in the review.
Example questions:
- Was your room comfortable and clean?
- Did our staff meet your service expectations?
- Would you recommend GrandVista Hotel to others?
- Did our amenities enhance your stay?
What impressed you most about our hotel?
The attentive service at check-in and the spotless cleanliness of the room.
Get Written Feedback
Give a written section for your guests to enter any additional comments. This will be included in the generated AI review.
Features
What makes using Spokk so effective?
Get more written, personal Google Reviews
Generated based on real experiences
Further enhance using additional questions.
Automate review requests, get Google reviews on autopilot.
+++
Nia Williams
582 reviews
★★★★★
1 hour agoNEWMy stay at GrandVista Hotel was outstanding! The Room Booking experience was seamless, and the Event Hosting for our conference was handled with precision. Alicia’s warm welcome and David’s expert coordination made everything perfect. The service quality and cleanliness exceeded my expectations. Highly recommend GrandVista for both leisure and business stays!
Multiple ways to send the link to guests
Automate using Zapier, Pabbly or using the Spokk API.
Embed in your existing emails/sms, etc.
Use inbuilt SMS dashboard to send verified SMS requests
Email
SMS
WhatsApp
Copy Link
Social
QR Code
Embed
Integrations
Automate using:
Send Coupons & Offers to Boost Responses
Send coupons automatically or manually
2-way conversations. Guests can reply to you as well.
Instant notifications via email.
Replies
Thank you for your wonderful feedback! Here’s your reward code: **GRANDVISTA10** 🎁
Aug 10, 2025 at 03:11 AM
The stay was fantastic, but breakfast could have more variety.
Aug 10, 2025 at 03:11 AM
Thanks for the suggestion! We’ll work on enhancing our breakfast offerings.
Aug 10, 2025 at 03:11 AM
Collect Private Feedback & Retain Guests
Identify issues, fix them & prevent repeating.
Fix minor inconveniences to improve customer experience.
Ask for Reviews, Testimonials and Referrals from happy guests.
Private Feedback
😡 + 😐
Unhappy / Neutral
Experiences
Identify issues
Implement suggestions
Improve services
😍
Extremely Happy
Experiences
Ask for Reviews
Ask for Testimonials
Ask for Referrals
- Customer ContactsManage & export all your collected contacts.
- Feedback DashboardAll your valuable feedback in one place.
- Reply to FeedbackTake action quickly. Customers can reply to you as well.
- Send Feedback RequestsGenerate a verified link. Can be submitted only once.
- Manage LocationsAssign staff and services to individual locations.
- Customer ContactsManage & export all your collected contacts.
- Feedback DashboardAll your valuable feedback in one place.
Outcome & Benefits
Use Spokk & get more 5-Star Google Reviews for your Hotel
Real customer experiences converted to Google reviews. More reviews lead to more new guests.
Automated review requests means no manual work required.
Google reviews attract new customers. Feedback retains existing ones.
Your happy customers will post more 5-star reviews. You get more sales. 😁
PRICING
Pricing that grows with you 💫
Flexible and scalable plans designed to match your business growth at every stage.
Tier 1
$29
USD
Billed yearly
Save $240 annually ($348/year)
- 600 responses per year
- AI generated reviews using feedback & answers
- Reply to feedback & send coupons
- Measure staff performance via feedback ratings
- Unlimited locations and contacts
- Add 1 Manager and 1 Link Sender to your team.
- Connect your own domain (CNAME)
- Send verified feedback requests via SMS
- Buy additional responses for $1.00
Tier 2
$59
USD
Billed yearly
Save $480 annually ($708/year)
- 1800 responses per year
- AI generated reviews using feedback & answers
- Reply to feedback & send coupons
- Measure staff performance via feedback ratings
- Unlimited locations and contacts
- Add 2 Managers and 2 Link Senders to your team.
- Connect your own domain (CNAME)
- Send verified feedback requests via SMS
- Buy additional responses for $1.00
Tier 3
$99
USD
Billed yearly
Save $960 annually ($1188/year)
- 3600 responses per year
- AI generated reviews using feedback & answers
- Reply to feedback & send coupons
- Measure staff performance via feedback ratings
- Unlimited locations and contacts
- Add 3 Managers and 5 Link Senders to your team.
- Connect your own domain (CNAME)
- Send verified feedback requests via SMS
- Buy additional responses for $1.00
Enterprise
Custom
-
Book a call- Unlimited responses per month
- AI generated reviews using feedback & answers
- Reply to feedback & send coupons
- Measure staff performance via feedback ratings
- Unlimited locations and contacts
- Add unlimited team members.
- Connect your own domain (CNAME)
- Send verified feedback requests via SMS
Origin Story
I'm Samesh 👋
Founder of Spokk and here's my story
Founder of Spokk and here's my story
Here's the story behind Spokk
My journey with Spokk started when I saw how a highly reputed private hospital treats the patients in their care. Forgotten medicine, long waits, and overall poor service is just the tip of the iceberg.
A horrible customer experience makes us cut off that business forever, even tell our friends about it too.
Our first instinct would be to leave a 1 star Google review, but only a handful of people do this, and this does not solve the problem. A majority of people with average experiences would just go to a competitor the next time.
The worse part was that the management of the hospital would never know what happened. The only way to give feedback was through a handwritten form. This meant no video, no photos and no way of receiving a reply (if they even get the paper in the first place).
I decided to build something to give companies a chance to improve. If you, as a customer have a bad experience, this should go straight to the company, as fast as possible. This, I believe is what Spokk will do for you.
FAQ