Get more Google Reviews for your Optometry Clinic 👓
Turn patient experiences into 5-star Google reviews using AI-generated review drafts. Patients simply copy, paste, and post their review on Google.
30 free responses. 5 min setup ☝️
Problem
Happy Patients not posting Google reviews? Here's why.
1
They don't know what to write. Writing reviews is tedious.
2
They don't have the time. People are busy, they usually forget.
3
You didn't asked for one. Manually asking for reviews just isn't practical.
Eventually, a majority of your happy Patients will not write reviews.
Solution
Spokk's AI drafts a personalized review using a 15-sec feedback form. Just copy & paste on Google — no thinking or writing required.
VisionCare Optometry
We’d love your feedback!
Tell us about your experience and receive 10% off your next pair of glasses.
Overall
Optometrist Communication
How did we help you see better today?
What services did you use?
(optional)
Eye Exam
Contact Lens Fitting
Rate staff performance
(optional)
Dr. Mason Lee
Optometrist
Enter your email to receive your discount and review link
Feedback Submitted
Your coupon has been emailed to you.
AI Generated Review
I had a fantastic experience at VisionCare Optometry. Dr. Mason Lee was very professional and explained every step of the exam thoroughly. I felt confident in my prescription and found great new glasses with the help of their team. The whole visit was smooth and the staff were super friendly. Highly recommend them if you're looking for clear vision and quality care!
Click to Edit
Or
Personalize your review by answering a few short questions.
How it works
Just copy & paste on Google — no thinking or writing required.
1
Patients submit the form in less than 15 seconds .
2
Google review draft created using the feedback submitted.
3
The patient can copy, paste & post the review on Google.
Google Review Generation
What information is used to generate the personalized Google Review?
Ratings given for Feedback Attributes
Scores will be saved in your dashboard.
Example attributes:
Overall
Vision Improvement
Optometrist Communication
Staff Helpfulness
Frame Selection
Wait Time
Exam Thoroughness
Pricing Transparency
Booking Process
Eyewear Comfort
Overall
Optometrist Communication
Include Service(s) Provided
Selected services will also be included in the AI generated review.
Example services:
Eye Exam
Contact Lens Fitting
Eyeglasses Consultation
Vision Testing
Retinal Imaging
Dry Eye Treatment
Pediatric Eye Exam
What services did you use?
(optional)
Eye Exam
Contact Lens Fitting
Rate Staff Performance
Selected staff members will also be included in the AI generated review.
Example job roles:
Optometrist
Optical Assistant
Vision Specialist
Rate staff performance
(optional)
Dr. Mason Lee
Optometrist
Add a Custom Question
Add a single open-ended question to your form. The answer will be included in the review.
Example questions:
- Did the eye exam meet your expectations?
- Were the staff helpful in choosing frames or lenses?
- How did you feel about the clarity of your new prescription?
- Would you recommend us to your family and friends?
How did we help you see better today?
The optometrist explained everything clearly and helped me choose the right lenses for my needs.
Get Written Feedback
Give a written section for your patients to enter any additional comments. This will be included in the generated AI review.
Features
What makes using Spokk so effective?
Get more written, personal Google Reviews
Generated based on real experiences
Further enhance using additional questions.
Automate review requests, get Google reviews on autopilot.
+++
Nia Williams
582 reviews
★★★★★
1 hour agoNEWI had a fantastic experience at VisionCare Optometry. Dr. Mason Lee was very professional and explained every step of the exam thoroughly. I felt confident in my prescription and found great new glasses with the help of their team. The whole visit was smooth and the staff were super friendly. Highly recommend them if you're looking for clear vision and quality care!
Multiple ways to send the link to patients
Automate using Zapier, Pabbly or using the Spokk API.
Embed in your existing emails/sms, etc.
Use inbuilt SMS dashboard to send verified SMS requests
Email
SMS
WhatsApp
Copy Link
Social
QR Code
Embed
Integrations
Automate using:
Send Coupons & Offers to Boost Responses
Send coupons automatically or manually
2-way conversations. Patients can reply to you as well.
Instant notifications via email.
Replies
Thank you for your kind words! We're happy to offer you 10% off your next pair of glasses.
Aug 10, 2025 at 03:11 AM
Awesome, thank you! I really loved the new frames and the whole process was quick and easy.
Aug 10, 2025 at 03:11 AM
Glad to hear that! Looking forward to helping you again soon.
Aug 10, 2025 at 03:11 AM
Collect Private Feedback & Retain Patients
Identify issues, fix them & prevent repeating.
Fix minor inconveniences to improve customer experience.
Ask for Reviews, Testimonials and Referrals from happy patients.
Private Feedback
😡 + 😐
Unhappy / Neutral
Experiences
Identify issues
Implement suggestions
Improve services
😍
Extremely Happy
Experiences
Ask for Reviews
Ask for Testimonials
Ask for Referrals
- Customer ContactsManage & export all your collected contacts.
- Feedback DashboardAll your valuable feedback in one place.
- Reply to FeedbackTake action quickly. Customers can reply to you as well.
- Send Feedback RequestsGenerate a verified link. Can be submitted only once.
- Manage LocationsAssign staff and services to individual locations.
- Customer ContactsManage & export all your collected contacts.
- Feedback DashboardAll your valuable feedback in one place.
Outcome & Benefits
Use Spokk & get more 5-Star Google Reviews for your Optometry Clinic
Real customer experiences converted to Google reviews. More reviews lead to more new patients.
Automated review requests means no manual work required.
Google reviews attract new customers. Feedback retains existing ones.
Your happy customers will post more 5-star reviews. You get more sales. 😁
PRICING
Pricing that grows with you 💫
Flexible and scalable plans designed to match your business growth at every stage.
Tier 1
$29
USD
Billed yearly
Save $240 annually ($348/year)
- 600 responses per year
- AI generated reviews using feedback & answers
- Reply to feedback & send coupons
- Measure staff performance via feedback ratings
- Unlimited locations and contacts
- Add 1 Manager and 1 Link Sender to your team.
- Connect your own domain (CNAME)
- Send verified feedback requests via SMS
- Buy additional responses for $1.00
Tier 2
$59
USD
Billed yearly
Save $480 annually ($708/year)
- 1800 responses per year
- AI generated reviews using feedback & answers
- Reply to feedback & send coupons
- Measure staff performance via feedback ratings
- Unlimited locations and contacts
- Add 2 Managers and 2 Link Senders to your team.
- Connect your own domain (CNAME)
- Send verified feedback requests via SMS
- Buy additional responses for $1.00
Tier 3
$99
USD
Billed yearly
Save $960 annually ($1188/year)
- 3600 responses per year
- AI generated reviews using feedback & answers
- Reply to feedback & send coupons
- Measure staff performance via feedback ratings
- Unlimited locations and contacts
- Add 3 Managers and 5 Link Senders to your team.
- Connect your own domain (CNAME)
- Send verified feedback requests via SMS
- Buy additional responses for $1.00
Enterprise
Custom
-
Book a call- Unlimited responses per month
- AI generated reviews using feedback & answers
- Reply to feedback & send coupons
- Measure staff performance via feedback ratings
- Unlimited locations and contacts
- Add unlimited team members.
- Connect your own domain (CNAME)
- Send verified feedback requests via SMS
Origin Story
I'm Samesh 👋
Founder of Spokk and here's my story
Founder of Spokk and here's my story
Here's the story behind Spokk
My journey with Spokk started when I saw how a highly reputed private hospital treats the patients in their care. Forgotten medicine, long waits, and overall poor service is just the tip of the iceberg.
A horrible customer experience makes us cut off that business forever, even tell our friends about it too.
Our first instinct would be to leave a 1 star Google review, but only a handful of people do this, and this does not solve the problem. A majority of people with average experiences would just go to a competitor the next time.
The worse part was that the management of the hospital would never know what happened. The only way to give feedback was through a handwritten form. This meant no video, no photos and no way of receiving a reply (if they even get the paper in the first place).
I decided to build something to give companies a chance to improve. If you, as a customer have a bad experience, this should go straight to the company, as fast as possible. This, I believe is what Spokk will do for you.
FAQ