๐Ÿ”งBuilt for auto repair shops

Your customers trust you. Google has no idea. Because writing a review is a chore.

Spokk texts every customer for quick feedback after their visit, then its AI turns that feedback into a finished Google review they just edit and paste. You stop asking at the counter and the reviews start showing up on their own.

1 in 3 customers who leave feedback go on to your Google page ยท Spokk data

Set it up yourself, or and I'll set it up with you.

The real problem

100 happy customers.
5 reviews to show for it.

Not because 95 customers were unhappy. Because nobody made it easy.

Every dot loved their visit. The gold ones are the only reviews you ever see.

The 2 reasons you don't get reviews

Spokk is built to fix exactly these.

1

Writing is a chore

90%

of happy customers never leave a review

Faced with a blank box, they don't know what to say, so they just close the tab.

Spokk writes the review, they just post it
2

Asking gets forgotten

70%

would leave one if you simply asked

And nobody remembers, a rushed ask at checkout rarely lands.

Spokk follows up at the right time, automatically
The fix

Nobody wants to write a review. So Spokk writes it from their feedback.

Everyone happily shares a few quick words about their visit. Spokk turns that real feedback into a finished review draft, ready to copy, paste, and post.

๐Ÿ’ฌThey give quick feedback
โœจSpokk's AI writes the review
โญThey copy & paste on Google
Watch it happen
The magic moment

Their quick feedback becomes a review worth posting.

A few taps from your customer, and the AI writes the review. Pick a visit and watch it happen.

That draft is the whole trick. Handed a finished review, customers post it. Faced with a blank box, most never get round to it.

What your customer taps in (under 15 seconds)

Their ratingโ˜…โ˜…โ˜…โ˜…โ˜…
ServiceBrake Replacement
Who worked on itDanny
In their words
โ€œshowed me the worn pads instead of just telling me, done same dayโ€
AI turns this into a review
Your AI-generated reviewโ˜…โ˜…โ˜…โ˜…โ˜…

Took my car to Redline Auto Service for a Brake Replacement and it was a completely different experience to the chains. Danny talked me through what actually needed doing and what could wait. He showed me the worn pads instead of just telling me, and had it finished the same day. Honest shop, fair price.

They can edit it before posting
Spokk wrote itCustomer copiesPastes on Google
Post anywhere
The AI weaves in: your shop the service the tech their own words

Every customer is asked. Every review is their own real experience, posted from their own account.

Turn every happy visit into a ready-to-post review like this.

Get started free

No credit card required ยท Full access for 14 days

See it live

Try it yourself and watch it write the review.

This is a real, working Spokk form, the exact one your customers see on their phone. Give it a rating and a line of feedback, then watch the AI turn it into a finished review at the end. No mockup, no imagination required.

Under 15 seconds for your customer
Works on any phone, nothing to download
A unique review every single time
Set this up for my shop
Live demo form
The asking, handled

It follows up so you never have to.

Set it up once in five minutes. After every visit, Spokk sends the right message at the right time, and quietly stops the moment a customer responds. No reminders, no awkward asks, no spreadsheets.

Feedback request, 2 hours after the visit
A gentle reminder only if they missed it
A nudge to post their Google review
A referral invite 20 days later
R

Redline Auto Service

โ— sent automatically by Spokk

Put the entire ask on autopilot and never chase a review again.

Get started free

No credit card required ยท Full access for 14 days

Your numbers

What this is worth to your shop.

Drag the sliders to match your shop. The same post-visit flow drives all of it.

250
$380
750

new Google reviews a year

$6,840

recurring service club revenue a year

$86,640

estimated extra revenue a year, from customers you already have

Capture it

Rough estimates based on typical Spokk results (service clubs at ~$19/mo, modest review and repeat-visit rates). Your actual numbers will vary.

Start capturing this from customers you already have.

Get started free

No credit card required ยท Full access for 14 days

The recurring revenue engine

Run a service club that keeps the bays booked.

The hardest part of running a shop is not the work, it is filling next month. Spokk lets you sell a monthly or annual service club from a branded portal, billed straight to your own Stripe. Customers pre-commit to coming back, and you get a booked calendar instead of a hopeful one.

Up to 3 club tiers, monthly or annual
Paid out to your own Stripe account
Automatic welcome and renewal SMS
See MRR, active members, and churn at a glance
Redline Auto Service

Redline Care

$19/month

2 oil changes a year
Free tire rotation and inspection
10% off any repair
94 active members$1,786 MRR
Reviews are just the start

What else Spokk does for your shop.

All from the same post-visit check-in, all on autopilot.

Reply with AI + see who reviewed you

Import your Google reviews, reply with an AI-written draft in one tap, and match each review to the customer in your account so you know who left it.

Loyalty

Visits tracked automatically, rewards texted at the milestone you set.

Referrals

Customers invite friends by SMS. Both sides rewarded, all tracked for you.

Private feedback

Hear about a problem quietly and fix it before it ever becomes a bad review.

Testimonials

Collect video and text testimonials from your happiest customers automatically.

No setup headaches

Start by texting the link at pickup or importing your customer list, nothing to integrate. Already on shop management software? Spokk connects through HubSpot and our REST API.

Everything above runs from one post-visit check-in.

Get started free

No credit card required ยท Full access for 14 days

Samesh Wijeweera, founder of Spokk
From the founder

There's a real person behind Spokk.

I'm Samesh, and I built Spokk myself. It's still small, which means when you sign up you're not lost in a queue, you get me. Try it free for 14 days with no credit card, and if you'd rather not set it up alone, book a quick 15 minutes and I'll get your shop live on the call with you.

Samesh ยท Founder of Spokk

Get started free

Spokk

Reviews, feedback and customer retention in one place.

$149/month

Starting price. No contract, cancel anytime.

Everything included

  • Unlimited locations, team members and contacts
  • Unlimited SMS and email review requests
  • AI-written review reply drafts
  • Import and reply to Google reviews with AI
  • Automated follow-up sequences that chase non-responders
  • Dedicated toll-free SMS number (US and Canada)
  • Loyalty, referrals and paid memberships
  • Video and text testimonials
  • Feedback forms and QR codes in 5 languages
  • Staff performance ratings
  • HubSpot, Zoho and GoHighLevel integrations, plus API access
Book a 15-minute call

14-day free trial, no credit card required.

Questions

Everything a shop owner asks first.

Is it allowed to use AI to help customers write reviews?

Yes. The AI drafts a review from the customer's own feedback, and the customer reads, edits, and posts it themselves from their own Google account. Every review reflects a real visit, which is fully in line with Google's review policies.

Do you only ask happy customers to review?

No, and we don't recommend it. The right way, and the way we set you up, is to ask every customer and make leaving a genuine review effortless. Review gating, where you screen people and only send the happy ones to Google, is against Google's policy, so we don't build your flow around it.

Does it work with Tekmetric, Shop-Ware or Mitchell 1?

You don't need to integrate with anything to get started. Most shops begin by importing their customer list or sending the link from the front counter at pickup. If you'd rather have it fire automatically when a repair order is closed, Spokk connects through HubSpot and a REST API, so any system that can hit a webhook can trigger the sequence.

How long does setup take?

About five minutes. Add your Google review link, confirm your feedback form, and switch on the automation. After that it runs on its own after every visit.

What does it cost?

There's a 14-day free trial with full access and no credit card required. Paid plans start at $59/month and include unlimited SMS, AI reviews, loyalty, referrals, and automation. Memberships are included on the Growth and Pro plans.