Spokk for real estate agents

Turn every closing into a review the next client reads

After closing, Spokk asks each buyer and seller how the experience was, invites every one of them to review you on Google with a draft written from their own words, and makes it easy to record a video testimonial.

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Coastline Realty

Today, 4:12 PM

Hi Michelle, congratulations on your new home from all of us at Coastline Realty! How did we do? spokk.io/f/k2Rm7a Reply STOP to opt out

Feedback received

Bought our home with Coastline Realty. They found us the perfect house in a tight market, negotiated below asking, and kept us in the loop from start to finish.

Copy review and open Google

How it works

What happens after every closing

Clients are thrilled on closing day and then buried in moving boxes. Spokk asks for you, a little later, so the moment is not lost.

  1. Step 1

    At closing

    The closing goes into Spokk

    You add the client in the staff portal, or your CRM sends the closed deal to Spokk through HubSpot, GoHighLevel, Zoho or our API.

  2. Step 2

    2 hours later

    Spokk asks how it went

    A text or email with a short form. If they don't answer, one reminder follows the next day.

  3. Step 3

    Right after they answer

    They are invited to review you

    Every client gets the same Google review invitation, with a draft written from their own feedback.

  4. Step 4

    In the weeks after

    Clients come back

    Video testimonials and a steady record of reviews bring in the next buyer or seller, and every client gets an easy way to say thank you.

When to ask a real estate client

Shortly after closing, once the keys are handed over. If moving day is chaotic, add the client a few days later instead. Buyers and sellers on one deal can each be added with their own number, so both can share their experience.

The texts

Short, friendly texts your clients will actually open

Short, personal wording from your name or your brokerage's. Edit it to sound like you.

  • Every text carries your business name, so nobody wonders who it is from.
  • Sent between 8am and 9pm in your time zone, unless you choose other hours.
  • Opt-outs are handled for you: anyone who replies STOP is never texted again.
  • Clients with no mobile number get the same messages by email.
Coastline Realty

Today, 4:12 PM

Hi Michelle, congratulations on your new home from all of us at Coastline Realty! How did we do? spokk.io/f/k2Rm7a Reply STOP to opt out

Today, 4:58 PM

Hi Michelle, leave us a Google review: spokk.io/f/9pLw2c Reply STOP to opt out

3 weeks later

Hi Michelle, know someone who'd love Coastline Realty? Share your referral: spokk.io/f/Hq4xVt Reply STOP to opt out

Example texts. You can change every word.

Feedback

Know how every transaction felt

Clients rate communication, local knowledge and negotiation in a few taps. Teams can let clients rate the agent who represented them.

Questions you could ask

  • How was your experience overall?
  • How well did we keep you informed?
  • How well did we know the local market?
  • How happy are you with the outcome?
  • Would you work with us again or recommend us?

Star ratings, a comment box and up to ten questions of your own. You choose what appears.

Coastline Realty

How was your visit?

Home purchase

Overall
Communication
Knowledge of the area
Negotiation
Found us the perfect house in a tight market and negotiated below asking.
Send feedback

Every answer reaches you straight away

Every answer reaches you by email straight away, so a client who felt communication went quiet hears from you while the relationship is still warm. They still get the same review invitation as everyone else.

New feedback for Coastline Realty

To you and your managers

Steve D.

Great result in the end, but communication went quiet during the inspection week.

Reply to SteveView response

Google reviews

Reviews from every closing, not just the easy ones

Spokk invites every client after their feedback with a draft built from what they wrote, so reviews describe real transactions in your market.

  • Every client gets the same invitation, whatever they rated. Asking only happy clients is review gating, which Google does not allow.
  • The draft only uses what they told you, and they can change any of it.
  • They post it themselves, from their own Google account. Spokk never posts reviews for anyone.
  • Once you confirm a client has left a Google review, Spokk stops asking them.

Thanks for your feedback

We've drafted a review from your feedback. Tap it to change anything before you post.

Review draft for Coastline Realty

Bought our home with Coastline Realty. They found us the perfect house in a tight market, negotiated below asking, and kept us in the loop from start to finish.

Copy review and open Google

They post it themselves, from their own Google account.

31%

of consumers will only consider businesses rated 4.5 stars or higher, up from 17% in 2025.

BrightLocal Local Consumer Review Survey, 2026

What Spokk has measured so far

1.4x

more customers click through to Google when the request includes an AI-written draft

1 in 3

feedback responses click through to the Google review page

4.5★

average across 14,000+ customer ratings collected on Spokk

Spokk platform data, November 2025 to June 2026 (2,156 feedback responses; 14,007 ratings all time). These are click-throughs to Google, not counted reviews.

Amanda R.

Google

Sold our home in nine days for over asking. Calm, organised and honest the whole way.

Suggested reply

Thank you, Amanda! It was a pleasure working with you, and we wish you every happiness in the next chapter.

Post replyEdit

Reply to every review in a minute

Connect your Google Business Profile and every review appears in Spokk, old and new. Spokk suggests a reply that fits what the reviewer said, you edit it if you like, and post it without opening Google.

A thoughtful reply to every review tells sellers and buyers comparing agents how you treat your clients.

See it live

Try it the way your clients will

This is a real Spokk form, exactly what your customer sees on their phone after a visit. Rate a pretend visit and see the review Spokk writes from your answer. It takes about 30 seconds.

  1. 1Pick a form and give the visit a few stars.
  2. 2Write a line about it, or skip that.
  3. 3Watch the review draft appear, ready to copy.

It is a demo business, so try anything. Your own form carries your name, logo, colours and questions.

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Live form. Go ahead, tap it.

Reputation

Make every closing work for your next deal

For an agent, reputation does much of the selling. These turn happy clients into proof.

Video testimonials

Clients record a short video or write a testimonial from their phone, and you show them on your own website.

About testimonials

Agent ratings for teams

Clients can rate the agent who represented them on the private form. You see each rating on the response and in your export.

About staff ratings

Follow-ups that run themselves

The feedback request, one reminder and the review invitation go out after each closing by text or email, without anyone remembering to send them.

About automation

In your dashboard

Every closing, every answer, in one place

See how many clients were asked, how many answered, what they said and how many Google reviews followed, for every location.

Setup

Getting closings into Spokk

Add clients by hand at closing, or connect the CRM you already use.

From your phone

Add the client in the staff portal at closing, in a few taps.

Your CRM

If your CRM can reach HubSpot, GoHighLevel, Zoho or our API, closed deals flow in on their own. If not, tell us what you use.

Upload recent closings

Upload a spreadsheet of recent clients who have agreed to hear from you, and ask them all at once.

Good to know for real estate agents

Gifts are fine, paying for referrals is not

The CFPB says RESPA prohibits giving a consumer an incentive in exchange for referring business to a settlement service provider, and many states limit referral fees too. A closing gift is fine. A reward for sending you a friend usually is not, so Spokk's real estate setup does not use referral rewards.

Your name or the brokerage's

Messages can come from your own name or your brokerage's, and reviews can go to whichever Google profile you choose.

Pricing

Simple pricing, with nothing to lose

One price for the whole business. Sign up free for 14 days, and if you stay, your first 60 days are covered by a full money-back guarantee.

Spokk, for your whole business

From$149/month

Billed monthly, no contract. Your price depends on the features you choose and how many customers you serve each month.

  • Free for 14 days
  • No credit card
  • Cancel any time
See full pricing

Included at every price

  • One price for you or your whole team, starting at $149 a month with no contract.
  • Unlimited locations and team members, so a second site does not double your bill.
  • Need a feature or a connection to software you already use? If it is within our ability, we build it at no extra cost.

Comparing tools? See how Spokk compares →

60days

60-day money-back guarantee

Use Spokk with your real customers. If it is not right for your business, tell us within 60 days of your first payment and we refund what you paid, in full. No forms and no hoops.

  • Full refund of what you paid
  • Just ask by email or on a call
  • No contract on monthly plans
  • Cancel any time in settings

We would rather earn your business every month than hold you to a contract. If Spokk is not paying for itself, you should not be paying for Spokk.

We shape Spokk around your business

Tell us how you work and we set Spokk up to match: your wording, your questions, your timing. Need a feature it does not have yet, or a connection to software you already use? If it is within our ability, we build it for you at no extra cost.

  • Your texts, forms, questions and timing, set up with you on a call
  • Custom features built for you, if it is within our ability
  • Connections to the tools you already use, built if we do not have them yet
  • A real person who keeps adjusting it until it fits

We are flexible. If something does not fit how your business works, tell us and we change it, and we keep working with you until you are happy.

Updates and new features are included too, as you would expect.

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14-day free trial, no credit card. Talk to a real person any time.

FAQ

Questions real estate agents ask

How do real estate agents get more Google reviews?

Ask every client shortly after closing and make it effortless. Spokk texts each client after closing and invites every one of them to review you on Google with a draft written from their own feedback, which they edit and post themselves.

Can I reward clients for referrals?

Usually not. The CFPB says RESPA Section 8 prohibits giving a consumer an incentive in exchange for referring other business to a settlement service provider, and state licensing laws add their own limits. A thank-you gift at closing is a different matter. Check with your broker.

Can clients record a video testimonial?

Yes. Clients record a short video or write a testimonial from their phone, and you can show it on your own website.

Do I need Spokk for every client or just recent ones?

Both work. Spokk asks new clients automatically after closing, and you can upload a spreadsheet of recent clients who have agreed to hear from you to ask them too.

How much does Spokk cost for a real estate agent?

From $149 a month, billed monthly with no contract. Your price depends on the features you choose and how many clients you work with each month. Try it free for 14 days, no card needed.

Let every closing sell the next one

Sign up free and ask this month's closings how it went.

Sign up freeBook a 15-minute call

14-day free trial. No credit card needed. 60-day money-back guarantee.