Loyalty program
A loyalty card customers keep, because it lives on their phone
Every visit counts toward a reward you choose. Customers check in at a tablet or your staff adds them, Spokk counts the visits, and a text tells them the moment they have earned something. No app, no paper cards.
- 14-day free trial
- No credit card
- 60-day money-back guarantee
Daybreak Coffee
3 more visits to go
In your dashboard
See who keeps coming back
How many members you have, how many came back this month, who is one visit from a reward and which regulars are overdue, all worked out from their check-ins.
How it works
How a visit becomes a reward
- Step 1
At the counter
The customer checks in
They scan the code on your tablet or type their number. Your team can also add the visit in the staff portal.
- Step 2
Every visit
Spokk counts it
Visits add up automatically. Set a reward every few visits, plus one-off bonuses at a milestone.
- Step 3
When they earn it
A text tells them
Your own reward message goes out by text, with how to redeem it.
- Step 4
Any time
They check their progress
Customers open their portal in the browser to see visits, rewards and history.
Rewards
Rewards that bring people back sooner
Choose what customers earn and when. Keep it simple, like a free drink every five visits, or add a bonus at a milestone such as the tenth visit.
- Recurring rewards every set number of visits.
- One-time bonuses at a visit you choose.
- Your own wording for each reward and how to redeem it.
- Suggested rewards for your industry when you set up, which you can change.
Today, 8:41 AM
You've earned a reward at Daybreak Coffee: a free drink of your choice. Show this text at the counter to redeem. Reply STOP to opt out
Check-in
Check-in that takes two seconds
Put a tablet on the counter. Customers scan the code on screen with their own phone, or type their number, and agree to messages in the same step.
- The on-screen code keeps changing, so a photo of it will not work later.
- No account or app for customers.
- Staff can add a visit from their own phone in the staff portal.
- Your booking or POS system can send visits through HubSpot, GoHighLevel, Zoho or our API.
Daybreak Coffee
Collect your stamp
Scan with your phone camera
Features
Loyalty that works with everything else
Feedback after each visit
Every check-in can start your feedback and review sequence, so loyalty and reviews grow together.
Reviews from your regulars
Your most loyal customers are invited to review you the same way as everyone else.
Customer portal
Progress, rewards, referral code and membership in one page, opened with a one-time code.
Connects to your systems
HubSpot, GoHighLevel, Zoho and an API, so visits can count without anyone typing.
Your words
Write the reward descriptions, terms and messages yourself.
Known customers only
Only customers your business has added can open the portal, so nobody can sign up strangers.
See how it works in your industry
Pricing
Simple pricing, with nothing to lose
One price for the whole business. Sign up free for 14 days, and if you stay, your first 60 days are covered by a full money-back guarantee.
Spokk, for your whole business
From$149/month
Billed monthly, no contract. Your price depends on the features you choose and how many customers you serve each month.
- Free for 14 days
- No credit card
- Cancel any time
Included at every price
- Unlimited locations and team members, so a second site does not double your bill.
- Unlimited review and feedback requests by text and email.
- Custom features and integrations built for you, at no extra cost.
Comparing tools? See how Spokk compares →
60days
60-day money-back guarantee
Use Spokk with your real customers. If it is not right for your business, tell us within 60 days of your first payment and we refund what you paid, in full. No forms and no hoops.
- Full refund of what you paid
- Just ask by email or on a call
- No contract on monthly plans
- Cancel any time in settings
We would rather earn your business every month than hold you to a contract. If Spokk is not paying for itself, you should not be paying for Spokk.
We shape Spokk around your business
Tell us how you work and we set Spokk up to match: your wording, your questions, your timing. Need a feature it does not have yet, or a connection to software you already use? If it is within our ability, we build it for you at no extra cost.
- Your texts, forms, questions and timing, set up with you on a call
- Custom features built for you, if it is within our ability
- Connections to the tools you already use, built if we do not have them yet
- A real person who keeps adjusting it until it fits
We are flexible. If something does not fit how your business works, tell us and we change it, and we keep working with you until you are happy.
Updates and new features are included too, as you would expect.
14-day free trial, no credit card. Talk to a real person any time.
FAQ
Questions people ask
Do customers need to download an app?
How do customers know they earned a reward?
Can I give a reward every few visits and a bonus at a milestone?
Do I need a tablet?
Can loyalty run without the feedback texts?
How much does it cost?
Works well with
Referrals
A personal code for every customer, and a reward for them and the friend they bring.
Learn moreMemberships
Sell monthly memberships, paid by card, that members manage in their own portal.
Learn moreAutomation
One sequence after each visit: feedback, a review invitation, then a referral.
Learn moreGive your regulars a reason to come back
Sign up free, set your first reward and put a tablet on the counter today.
14-day free trial. No credit card needed. 60-day money-back guarantee.