Pricing
Loyalty Program

Keep every customer
coming back.

Spokk's built-in loyalty program rewards customers for every visit — automatically. QR code check-in, points tracking, and reward SMS notifications, all without any extra hardware.

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Included in all plans · 5-minute setup

5x

more revenue from repeat customers vs. new ones

68%

of consumers prefer businesses with loyalty programs

20%

increase in purchase frequency with active loyalty programs

How it works

Simple for customers. Powerful for you.

STEP 1

Customer checks in via QR code

Place a QR code at your counter or point of sale. Customers scan it to check in — no app download needed.

STEP 2

Visits are tracked automatically

Every Nth visit earns a reward — you set the milestone. Spokk handles the counting automatically.

STEP 3

Reward notification sent via SMS

When a customer hits their milestone, they automatically receive an SMS with their reward details and how to redeem it.

Features

Everything you need to run a loyalty program.

No expensive hardware. No separate app. Spokk's loyalty program is built into the same platform your customers already interact with.

Visit-based loyalty
Set a visit milestone (e.g. every 10th visit). Customers earn a reward when they hit it. Simple and effective.
QR code check-in
Print and place a QR code at your counter. No app download or account needed for customers.
Automatic SMS reward notifications
When a reward is earned, Spokk sends an SMS automatically. You don't need to remember anything.
Fully customisable reward messages
Write your own reward description and redemption terms. Make it sound like you, not a generic system.
Integrated with the full growth system
Loyalty check-ins also trigger the full SMS automation sequence — feedback, reviews, and referrals all follow.

Frequently asked questions

Do customers need to download an app?

No. Customers check in by scanning a QR code with their phone camera — no app download required. The check-in happens in the browser.

How do customers know they earned a reward?

Spokk sends an automatic SMS to the customer when they hit their reward milestone. The message includes your custom reward description and how to redeem it.

Can I use loyalty without the automation sequence?

Yes — but we recommend keeping automation on. Check-ins that trigger automation result in more reviews and referrals in addition to the loyalty benefits.

Is the loyalty program included in all plans?

Yes. The loyalty program is included in all Spokk paid plans.

Spokk

Reviews, feedback and customer retention in one place.

$149/month

Starting price. No contract, cancel anytime.

Everything included

  • Unlimited locations, team members and contacts
  • Unlimited SMS and email review requests
  • AI-written review reply drafts
  • Import and reply to Google reviews with AI
  • Automated follow-up sequences that chase non-responders
  • Dedicated toll-free SMS number (US and Canada)
  • Loyalty, referrals and paid memberships
  • Video and text testimonials
  • Feedback forms and QR codes in 5 languages
  • Staff performance ratings
  • HubSpot, Zoho and GoHighLevel integrations, plus API access
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