Spokk for Pilates studios
Keep intro packs turning into memberships
Spokk asks each client how their class went, flags anything that put them off, and invites every client to review your studio on Google with a draft written from their own words.
- 14-day free trial
- No credit card
- 60-day money-back guarantee
Today, 4:12 PM
Hi Hannah, thanks for visiting Core Pilates Co.! We'd love your feedback: spokk.io/f/k2Rm7a Reply STOP to opt out
Feedback received
Took an intermediate reformer class at Core Pilates Co. It was a small class, so I got real attention on my form, and I felt it in my core the whole next day.
Feedback received
Took an intermediate reformer class at Core Pilates Co. It was a small class, so I got real attention on my form, and I felt it in my core the whole next day.
How it works
What happens after every class
Reformer classes are small and personal, and clients notice everything: the cues, the springs, the pace. Asking after class tells you how it felt from the reformer.
- Step 1
At check-out
The class goes into Spokk
Clients check in on the front desk tablet, or your booking system sends each class to Spokk.
- Step 2
2 hours later
Spokk asks how it went
A text or email with a short form. If they don't answer, one reminder follows the next day.
- Step 3
Right after they answer
They are invited to review you
Every client gets the same Google review invitation, with a draft written from their own feedback.
- Step 4
In the weeks after
Clients come back
Class rewards and memberships keep clients booking, and a referral code goes out about three weeks later.
When to ask a Pilates client
A couple of hours after class, once they have stretched out and showered. Intro pack clients are the ones to ask first: they are deciding whether to buy a membership. Regulars on several classes a week can be asked less often by setting how long Spokk waits before asking the same client again.
The texts
Short, friendly texts your clients will actually open
One short text with your studio's name and a link to a quick form. Change the wording to match your studio.
- Every text carries your business name, so nobody wonders who it is from.
- Sent between 8am and 9pm in your time zone, unless you choose other hours.
- Opt-outs are handled for you: anyone who replies STOP is never texted again.
- Clients with no mobile number get the same messages by email.
Today, 4:12 PM
Hi Hannah, thanks for visiting Core Pilates Co.! We'd love your feedback: spokk.io/f/k2Rm7a Reply STOP to opt out
Today, 4:58 PM
Hi Hannah, leave us a Google review: spokk.io/f/9pLw2c Reply STOP to opt out
3 weeks later
Hi Hannah, know someone who'd love Core Pilates Co.? Share your referral: spokk.io/f/Hq4xVt Reply STOP to opt out
Feedback
Know how every class felt from the reformer
Clients rate the instruction, the pace and the studio in a few taps, and can rate the instructor who taught them.
Questions you could ask
- How was your class today?
- Did your instructor help with your form and springs?
- Was the pace right for you?
- How was the studio and equipment?
- How likely are you to book another class?
Star ratings, a comment box and up to ten questions of your own. You choose what appears.
Core Pilates Co.
How was your visit?
Reformer, intermediate
Every answer reaches you straight away
Every answer reaches you by email straight away. A class that felt rushed or a client who needed more help gets a reply from you that day, and the client still gets the same review invitation as everyone else.
New feedback for Core Pilates Co.
To you and your managers
Olivia T.
Instructor was great but the class felt rushed and nobody adjusted my springs.
Google reviews
Reviews that help someone book their first class
People choosing a studio want to know whether beginners are looked after. Spokk invites every client after their feedback with a draft built from what they wrote.
- Every client gets the same invitation, whatever they rated. Asking only happy clients is review gating, which Google does not allow.
- The draft only uses what they told you, and they can change any of it.
- They post it themselves, from their own Google account. Spokk never posts reviews for anyone.
- Once you confirm a client has left a Google review, Spokk stops asking them.
Thanks for your feedback
We've drafted a review from your feedback. Tap it to change anything before you post.
Review draft for Core Pilates Co.
Took an intermediate reformer class at Core Pilates Co. It was a small class, so I got real attention on my form, and I felt it in my core the whole next day.
They post it themselves, from their own Google account.
28%
of consumers say they always write a review when a business asks them to.
BrightLocal Local Consumer Review Survey, 2026
What Spokk has measured so far
1.4x
more customers click through to Google when the request includes an AI-written draft
1 in 3
feedback responses click through to the Google review page
4.5★
average across 14,000+ customer ratings collected on Spokk
Spokk platform data, November 2025 to June 2026 (2,156 feedback responses; 14,007 ratings all time). These are click-throughs to Google, not counted reviews.
Megan F.
Best reformer studio in town. Small classes and instructors who really watch your form.
Suggested reply
Thank you, Megan! Small classes are exactly why we do it this way. See you on the reformer soon.
Reply to every review in a minute
Connect your Google Business Profile and every review appears in Spokk, old and new. Spokk suggests a reply that fits what the reviewer said, you edit it if you like, and post it without opening Google.
Answering every review, including a class that felt rushed, shows new clients the attention they can expect.
See it live
Try it the way your clients will
This is a real Spokk form, exactly what your customer sees on their phone after a visit. Rate a pretend visit and see the review Spokk writes from your answer. It takes about 30 seconds.
- 1Pick a form and give the visit a few stars.
- 2Write a line about it, or skip that.
- 3Watch the review draft appear, ready to copy.
It is a demo business, so try anything. Your own form carries your name, logo, colours and questions.
Repeat visits
From intro pack to regular
The step from intro offer to membership is where a studio wins or loses a client. These help it happen.
Memberships
Sell monthly or annual memberships, such as eight classes a month at a member price. Members pay by card and manage it in their portal.
About membershipsClass rewards
Every class counts toward a reward you choose, like a free private session after twenty classes.
About loyalty programBring a friend
Clients get a personal code to share. When a friend books with it, both get the reward you set.
About referralsIn your dashboard
Every class, every answer, in one place
See how many clients were asked, how many answered, what they said and how many Google reviews followed, for every location.
Setup
Getting classes into Spokk
Start with the front desk tablet, and connect your booking software later if you like.
Check-in tablet
Clients enter their mobile number when they arrive, and every check-in counts toward rewards.
Your booking software
If it can reach HubSpot, GoHighLevel, Zoho or our API, classes flow in on their own. If not, tell us what you use.
Upload a class list
Export the day's roster as a spreadsheet and upload it. Spokk checks everyone in at once.
Good to know for pilates studios
Ask intro pack clients first
Clients on an intro offer are deciding whether to stay. Their feedback tells you what tips the decision, and their reviews speak to the next newcomer.
Keep health details out of messages
Clients recovering from an injury may mention it in feedback. That stays in the private form. Keep texts and review replies about the class, never about someone's body or health.
Pricing
Simple pricing, with nothing to lose
One price for the whole business. Sign up free for 14 days, and if you stay, your first 60 days are covered by a full money-back guarantee.
Spokk, for your whole business
From$149/month
Billed monthly, no contract. Your price depends on the features you choose and how many customers you serve each month.
- Free for 14 days
- No credit card
- Cancel any time
Included at every price
- One price for the studio, however many instructors and reformers, starting at $149 a month with no contract.
- Unlimited locations and team members, so a second site does not double your bill.
- Need a feature or a connection to software you already use? If it is within our ability, we build it at no extra cost.
Comparing tools? See how Spokk compares →
60days
60-day money-back guarantee
Use Spokk with your real customers. If it is not right for your business, tell us within 60 days of your first payment and we refund what you paid, in full. No forms and no hoops.
- Full refund of what you paid
- Just ask by email or on a call
- No contract on monthly plans
- Cancel any time in settings
We would rather earn your business every month than hold you to a contract. If Spokk is not paying for itself, you should not be paying for Spokk.
We shape Spokk around your business
Tell us how you work and we set Spokk up to match: your wording, your questions, your timing. Need a feature it does not have yet, or a connection to software you already use? If it is within our ability, we build it for you at no extra cost.
- Your texts, forms, questions and timing, set up with you on a call
- Custom features built for you, if it is within our ability
- Connections to the tools you already use, built if we do not have them yet
- A real person who keeps adjusting it until it fits
We are flexible. If something does not fit how your business works, tell us and we change it, and we keep working with you until you are happy.
Updates and new features are included too, as you would expect.
14-day free trial, no credit card. Talk to a real person any time.
FAQ
Questions pilates studios ask
How do Pilates studios get more Google reviews?
Can clients rate their instructor?
Can I sell class packs or memberships?
Will clients be asked after every class?
How much does Spokk cost for a Pilates studio?
Hear from every intro pack client
Sign up free and ask today's classes how it went.
14-day free trial. No credit card needed. 60-day money-back guarantee.