Reply to every Google review in seconds
Import all of your Google reviews into Spokk, reply with an AI draft in one tap, and see which of your own customers left them. Manage your whole reputation without leaving your dashboard.
✓ 30-second setup • ✓ Free to post replies • ✓ Included in every plan
To draft a reply with AI
Imports and stays in sync
To reply, on every plan
The problem
Replying to reviews always slips to the bottom of the list
Logging into Google, finding the new reviews, and writing a thoughtful reply to each one is a chore, so it rarely happens. But unanswered reviews cost you. Replies build trust with the next customer reading them, and businesses that respond rank higher in local search. The reviews you ignore are quietly losing you customers.
How it works
Your reviews, handled in four steps
Connect Google
Sign in with the Google account that manages your Business Profile. It takes about 30 seconds.
We import your reviews
Spokk pulls in every review in the background and emails you the moment it is ready. No waiting around.
Reply with AI
Open any review, generate a draft, tweak the tone if you like, and post straight to Google.
Stay on top of it
New reviews sync automatically and the ones that need a reply are flagged for you. Set it once and you are done.
Only in Spokk
Know which of your customers left each review
This is the part you will not find anywhere else. Because Spokk already knows your customers, it matches incoming Google reviews back to the people in your account and suggests who left them. Confirm the match to credit that customer, keep your records accurate, and stop your automations from asking them for a review they already gave you.
Loved the 60-minute massage. Calm space and friendly staff, will be back.
✨ Ricardo Martins probably left this review. Mark them as reviewed?
Everything included
A complete review workspace, built in
Every review, imported automatically
Connect your Google Business Profile once and all of your reviews flow into Spokk, kept in sync going forward. No more digging through your phone to find them.
AI replies in one tap
Open a review and Spokk drafts a warm, on-brand reply. Choose the tone and length, or add a quick instruction, then post it straight to Google. Or write your own.
See which customers left them
Spokk matches reviews back to the customers already in your account, so you know exactly who took the time to review you and can credit them properly.
Reputation at a glance
Your rating, total reviews, response rate, new reviews this month, and a full star breakdown sit right at the top of the page.
Filter and search instantly
Filter by one or more star ratings, jump to the reviews that need a reply, or search by keyword or reviewer name to find any review in seconds.
Rating-drop alerts
If a customer lowers their rating after editing a review, Spokk flags it so you can step in and make it right before it costs you.
Multi-location ready
Managing more than one location? Connect them all and filter the feed by location, with a combined reputation snapshot across the business.
Free to post replies
Posting replies to Google is always free, with no AI key required. Hand-type a reply and publish it without leaving Spokk.
Frequently asked questions
How does Spokk connect to my Google reviews?
You sign in with the Google account that manages your Google Business Profile and grant Spokk access. Spokk then imports your existing reviews and keeps them in sync. Setup takes about 30 seconds and you can disconnect at any time.
Can I reply to Google reviews directly from Spokk?
Yes. You can write a reply or generate one with AI, then post it straight to Google without leaving Spokk. The reply appears publicly on your Google Business Profile, exactly as if you had posted it from Google.
Are the AI replies compliant and authentic?
The AI drafts a reply from you, the business owner, responding to a real review. You stay in full control: review the draft, edit it, choose the tone and length, or rewrite it before posting. Nothing is posted automatically.
What is the customer-match feature?
Spokk compares your Google reviews against the customers already in your account and suggests likely matches. Confirm a match to credit that customer and keep your records accurate. It is intelligence you will not find in other review tools.
Does it work for businesses with multiple locations?
Yes. Connect each location and Spokk gives you a combined reputation snapshot plus the ability to filter the review feed by location.
How much does it cost?
Google review management is included in your Spokk plan at no extra cost. Posting replies is always free. AI drafting uses your plan, and lifetime-deal users can connect their own OpenAI key for AI features.
Starter
For solo operators & small teams
Billed $588/year
250 customers / month
Unlimited SMS included
- 250 customers / month
- 1 manager + 1 staff member
- Unlimited locations
- Dedicated toll-free SMS number (US & Canada)
- Full automation sequence
- AI review response drafts
- Loyalty & referral programs
- 200 SMS campaign credits included
- Feedback forms & QR codes
- HubSpot integration & API access
- Buy additional customer top-ups
Growth
For growing businesses & teams
Billed $984/year
500 customers / month
Unlimited SMS included
- 500 customers / month
- 2 managers + 2 staff members
- Unlimited locations
- Dedicated toll-free SMS number (US & Canada)
- Full automation sequence
- AI review response drafts
- Loyalty & referral programs
- 500 SMS campaign credits included
- Memberships (10% platform fee)
- Feedback forms & QR codes
- HubSpot integration & API access
- Buy additional customer top-ups
Pro
For high-volume & multi-location businesses
Billed $2988/year
2,500 customers / month
Unlimited SMS included
- 2,500 customers / month
- 3 managers + 5 staff members
- Unlimited locations
- Dedicated toll-free SMS number (US & Canada)
- Full automation sequence
- AI review response drafts
- Loyalty & referral programs
- 2,500 SMS campaign credits included
- Memberships — 0% platform fee
- Feedback forms & QR codes
- HubSpot integration & API access
- Buy additional customer top-ups
All plans include a 14-day free trial. No charge until your trial ends.