Spokk for pet boarding and daycare
Leaving a pet is hard. Reviews make the choice easier.
Spokk asks every pet parent how the stay went once they are home, sends any worry to you straight away, and invites every one of them to review you on Google with a draft written from their own words.
- 14-day free trial
- No credit card
- 60-day money-back guarantee
Today, 4:12 PM
Hi Rosa, thanks for visiting Happy Tails Lodge! We'd love your feedback: spokk.io/f/k2Rm7a Reply STOP to opt out
Feedback received
Boarded our dog Biscuit at Happy Tails Lodge for five nights. She was so happy when we picked her up, and the daily photos put our minds at ease.
Feedback received
Boarded our dog Biscuit at Happy Tails Lodge for five nights. She was so happy when we picked her up, and the daily photos put our minds at ease.
How it works
What happens after every stay
Nobody hands over their dog to a place they have not read about. A steady stream of recent reviews from real pet parents is what earns the first booking.
- Step 1
At pickup
The stay goes into Spokk
Pet parents are added at pickup from the front desk tablet or staff portal, or your booking software sends finished stays to Spokk.
- Step 2
2 hours later
Spokk asks how it went
A text or email with a short form. If they don't answer, one reminder follows the next day.
- Step 3
Right after they answer
They are invited to review you
Every pet parent gets the same Google review invitation, with a draft written from their own feedback.
- Step 4
In the weeks after
Pet parents come back
Daycare regulars can buy a membership, every stay counts toward a reward, and a referral code goes out about three weeks later.
When to ask after a stay
A couple of hours after pickup, once their pet is home and settled. Daycare dogs come in several days a week, so set how long Spokk waits before asking the same pet parent again, for example once a month.
The texts
Short, friendly texts your pet parents will actually open
A short, warm text from your name with a link to a one-minute form. Change the words to sound like your team.
- Every text carries your business name, so nobody wonders who it is from.
- Sent between 8am and 9pm in your time zone, unless you choose other hours.
- Opt-outs are handled for you: anyone who replies STOP is never texted again.
- Pet parents with no mobile number get the same messages by email.
Today, 4:12 PM
Hi Rosa, thanks for visiting Happy Tails Lodge! We'd love your feedback: spokk.io/f/k2Rm7a Reply STOP to opt out
Today, 4:58 PM
Hi Rosa, leave us a Google review: spokk.io/f/9pLw2c Reply STOP to opt out
3 weeks later
Hi Rosa, know someone who'd love Happy Tails Lodge? Share your referral: spokk.io/f/Hq4xVt Reply STOP to opt out
Feedback
Know how every stay felt for the family
Pet parents rate the care, the updates and the handover in a few taps. The comment box catches the small things that matter to them.
Questions you could ask
- How was your pet's stay?
- How did your pet seem when you picked them up?
- Were you happy with the updates during the stay?
- How smooth were drop-off and pickup?
- Would you book with us again?
Star ratings, a comment box and up to ten questions of your own. You choose what appears.
Happy Tails Lodge
How was your visit?
5-night boarding
Every answer reaches you straight away
Every answer reaches you by email straight away. A pet parent who wanted more updates can hear from you that day, and still gets the same review invitation as everyone else.
New feedback for Happy Tails Lodge
To you and your managers
Tom E.
Biscuit came home happy but we got no photos or updates during the stay, which made us anxious.
Google reviews
Reviews that reassure the next nervous owner
Spokk invites every pet parent after their feedback with a draft built from what they wrote, so reviews describe real stays and real care.
- Every pet parent gets the same invitation, whatever they rated. Asking only happy pet parents is review gating, which Google does not allow.
- The draft only uses what they told you, and they can change any of it.
- They post it themselves, from their own Google account. Spokk never posts reviews for anyone.
- Once you confirm a pet parent has left a Google review, Spokk stops asking them.
Thanks for your feedback
We've drafted a review from your feedback. Tap it to change anything before you post.
Review draft for Happy Tails Lodge
Boarded our dog Biscuit at Happy Tails Lodge for five nights. She was so happy when we picked her up, and the daily photos put our minds at ease.
They post it themselves, from their own Google account.
80%
of consumers are more likely to use a business that replies to all of its reviews.
BrightLocal Local Consumer Review Survey, 2026
What Spokk has measured so far
1.4x
more customers click through to Google when the request includes an AI-written draft
1 in 3
feedback responses click through to the Google review page
4.5★
average across 14,000+ customer ratings collected on Spokk
Spokk platform data, November 2025 to June 2026 (2,156 feedback responses; 14,007 ratings all time). These are click-throughs to Google, not counted reviews.
Hannah M.
Our dog drags us to the door every morning. The staff clearly love the dogs.
Suggested reply
Thank you, Hannah! We love having him with us, and we will see you both tomorrow morning.
Reply to every review in a minute
Connect your Google Business Profile and every review appears in Spokk, old and new. Spokk suggests a reply that fits what the reviewer said, you edit it if you like, and post it without opening Google.
Spokk suggests a reply for every review. Answering every one, even the short ones, is what 80% of consumers say makes them more likely to choose you.
See it live
Try it the way your pet parents will
This is a real Spokk form, exactly what your customer sees on their phone after a visit. Rate a pretend visit and see the review Spokk writes from your answer. It takes about 30 seconds.
- 1Pick a form and give the visit a few stars.
- 2Write a line about it, or skip that.
- 3Watch the review draft appear, ready to copy.
It is a demo business, so try anything. Your own form carries your name, logo, colours and questions.
Repeat visits
Turn first stays into regulars
Daycare and boarding are repeat services. These keep pet parents booking with you.
Daycare memberships
Sell a monthly daycare membership, such as two days a week for a set price. Members pay by card and manage it in their portal.
About membershipsStay rewards
Every stay counts toward a reward you choose, like a free daycare day after five stays.
About loyalty programRefer another pet parent
Clients get a personal code to share. When a friend books with it, both get the reward you set.
About referralsIn your dashboard
Every stay, every answer, in one place
See how many pet parents were asked, how many answered, what they said and how many Google reviews followed, for every location.
Setup
Getting stays into Spokk
Pick whichever fits your front desk, or use more than one.
Check-in tablet
Pet parents enter their mobile number at drop-off, and every visit counts toward rewards.
Staff portal
Your team adds the pet parent at pickup from any phone or computer.
Your booking software
If it can reach HubSpot, GoHighLevel, Zoho or our API, stays flow in on their own. If not, tell us what you use.
Good to know for pet boarding and daycare
Ask about updates
Many pet parents care a lot about the photos and messages they get during a stay. A question about updates tells you whether yours are landing.
One request a month for daycare regulars
Dogs in daycare three days a week do not need three texts a week. A waiting period keeps requests occasional.
Pricing
Simple pricing, with nothing to lose
One price for the whole business. Sign up free for 14 days, and if you stay, your first 60 days are covered by a full money-back guarantee.
Spokk, for your whole business
From$149/month
Billed monthly, no contract. Your price depends on the features you choose and how many customers you serve each month.
- Free for 14 days
- No credit card
- Cancel any time
Included at every price
- One price for the business, boarding and daycare together, starting at $149 a month with no contract.
- Unlimited locations and team members, so a second site does not double your bill.
- Need a feature or a connection to software you already use? If it is within our ability, we build it at no extra cost.
Comparing tools? See how Spokk compares →
60days
60-day money-back guarantee
Use Spokk with your real customers. If it is not right for your business, tell us within 60 days of your first payment and we refund what you paid, in full. No forms and no hoops.
- Full refund of what you paid
- Just ask by email or on a call
- No contract on monthly plans
- Cancel any time in settings
We would rather earn your business every month than hold you to a contract. If Spokk is not paying for itself, you should not be paying for Spokk.
We shape Spokk around your business
Tell us how you work and we set Spokk up to match: your wording, your questions, your timing. Need a feature it does not have yet, or a connection to software you already use? If it is within our ability, we build it for you at no extra cost.
- Your texts, forms, questions and timing, set up with you on a call
- Custom features built for you, if it is within our ability
- Connections to the tools you already use, built if we do not have them yet
- A real person who keeps adjusting it until it fits
We are flexible. If something does not fit how your business works, tell us and we change it, and we keep working with you until you are happy.
Updates and new features are included too, as you would expect.
14-day free trial, no credit card. Talk to a real person any time.
FAQ
Questions pet boarding and daycare ask
How do dog daycares and kennels get more Google reviews?
Can I sell daycare packages or memberships?
Will daycare regulars get texted after every visit?
How much does Spokk cost for a boarding or daycare business?
Hear from every pet parent
Sign up free and ask today's pickups how the stay went.
14-day free trial. No credit card needed. 60-day money-back guarantee.