Turn every boarding stay into a Google review — automatically.
Pet parents love your facility but they never leave reviews. Not because they do not want to. Because they get home with an excited dog and life takes over. Spokk sends the request at the right moment, drafts the review from their own words, and delivers it ready to post. You just collect the stars.
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Choosing a boarding facility is one of the most anxious decisions a pet parent makes.
Okay, let me put yourself in the shoes of someone searching for pet boarding for the first time. You are leaving town for a week, you have a dog that is like a family member, and you need to find someone trustworthy enough to take care of them while you are gone. What do you do?
You Google it. You look at photos. And then you read every single review you can find. Because the stakes here are emotional in a way that booking a restaurant or a plumber is not. If the boarding facility is bad, your dog suffers while you are not there to notice. That fear drives people to research far more carefully than almost any other local service.
This means your Google reviews are not just a nice-to-have. They are often the single most important factor in whether a new pet parent picks up the phone and calls you or calls the competitor with 50 more reviews. Harvard Business School research found that a one-star increase in average rating leads to a 5 to 9% revenue increase. That is not a rounding error.
And yet most boarding facilities have 20 to 50 reviews and have not gotten a new one in months. Their clients love them. They just never think to leave a review.
From checkout to posted Google review in under 90 seconds — with no effort from your staff.
The reason most pet owners never leave reviews is not that they do not want to. It is that the effort required exceeds the motivation at the moment they think about it.
You have to open Google. Search for the right listing (not always obvious). Click Write a Review. Figure out what to say. Write something that sounds coherent. Post it. That is six steps and 5 to 10 minutes for something with no personal upside.
Spokk removes four of those six steps. The link is right there in their SMS. The form is simple. The review is already written. All they do is hit copy and paste. That is the difference between 2% of clients leaving reviews and 20% of them doing it.
And those reviews keep coming in every week, not just when you remember to ask.
More reviews means higher ranking in Google Maps. Higher ranking means more new clients.
Google Maps search for "pet boarding near me" — go do it right now if you have never paid attention. The top 3 results in the local pack have hundreds of reviews. The fourth result drops off the first page entirely. That is not a coincidence.
Google uses review volume, recency, and average rating as key signals for local ranking. Moz's annual local ranking factors survey consistently shows that review signals account for roughly 16% of the local pack ranking algorithm. That is significant.
The important thing about recency is that it rewards consistency. A facility with 300 reviews all from 3 years ago actually ranks lower than one with 150 reviews but a steady stream of new ones every week. Google interprets fresh reviews as a signal that the business is active and trustworthy right now, not just historically.
Spokk builds that consistency automatically. Every week, reviews come in from clients who had visits that week. Your recency signal stays strong without you having to think about it.
100% Google-policy compliant. The AI assists, the client writes.
There is a lot of nervousness in the business world about AI and reviews. Legitimate nervousness, honestly. Because some services offer to fabricate fake reviews, which is a clear violation of Google's policies and can get your listing removed.
Spokk works completely differently. The AI does not invent a review. It takes what the client actually wrote — their real ratings, their real comments, their real experience — and turns it into a polished, well-written draft. The client then reads it, edits it if they choose, and posts it from their own Google account.
Every review reflects a real visit that actually happened. Every review comes from the client's own account. No duplicates, no fabrication, no policy violation. The AI is a writing assistant, not a review factory.
And because every draft is personalized to that specific client's visit — their handler, their services, their specific experience — no two reviews look the same. That is both more authentic for readers and better for Google's quality algorithms.
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Frequently asked questions
Starter
For solo operators & small teams
Billed $588/year
250 customers / month
Unlimited SMS included
- 250 customers / month
- 1 manager + 1 staff member
- Unlimited locations
- Dedicated toll-free SMS number (US & Canada)
- Full automation sequence
- AI review response drafts
- Loyalty & referral programs
- Feedback forms & QR codes
- HubSpot integration & API access
- Buy additional customer top-ups
Growth
For growing businesses & teams
Billed $984/year
500 customers / month
Unlimited SMS included
- 500 customers / month
- 2 managers + 2 staff members
- Unlimited locations
- Dedicated toll-free SMS number (US & Canada)
- Full automation sequence
- AI review response drafts
- Loyalty & referral programs
- Feedback forms & QR codes
- HubSpot integration & API access
- Buy additional customer top-ups
Pro
For high-volume businesses
Billed $1992/year
1,500 customers / month
Unlimited SMS included
- 1,500 customers / month
- 3 managers + 5 staff members
- Unlimited locations
- Dedicated toll-free SMS number (US & Canada)
- Full automation sequence
- AI review response drafts
- Loyalty & referral programs
- Feedback forms & QR codes
- HubSpot integration & API access
- Buy additional customer top-ups
All plans include a 14-day free trial. No charge until your trial ends. Questions?