Spokk for barbershops
Turn every fresh cut into a Google review
Spokk texts each client after their cut, finds out how it went, and invites every one of them to review the shop on Google with a draft written from what they said. Walk-ins included.
- 14-day free trial
- No credit card
- 60-day money-back guarantee
Today, 4:12 PM
Hi Marcus, thanks for visiting Northside Barbers! We'd love your feedback: spokk.io/f/k2Rm7a Reply STOP to opt out
Feedback received
Got a skin fade and beard trim at Northside Barbers. Cleanest fade I have had, good conversation in the chair, and I was in and out fast.
Feedback received
Got a skin fade and beard trim at Northside Barbers. Cleanest fade I have had, good conversation in the chair, and I was in and out fast.
How it works
What happens after every cut
Clients are in and out in half an hour and the next one is already in the chair. Nobody has time to ask for reviews, so Spokk does it after every cut.
- Step 1
At check-out
The cut goes into Spokk
Walk-ins type their number on the tablet by the door. Booked clients can come through your booking system, or the barber adds them in the staff portal.
- Step 2
2 hours later
Spokk asks how it went
A text or email with a short form. If they don't answer, one reminder follows the next day.
- Step 3
Right after they answer
They are invited to review you
Every client gets the same Google review invitation, with a draft written from their own feedback.
- Step 4
In the weeks after
Clients come back
Every cut counts toward a reward, and a referral code goes out about three weeks later, right around when they need the next one.
When to ask a barbershop client
A couple of hours after the cut, once they have seen it in a few mirrors. Regulars who come in every two weeks do not need asking every time: set how long Spokk waits before asking the same client again, and once you confirm someone has left a Google review, Spokk stops asking them.
The texts
Short, friendly texts your clients will actually open
Short and to the point, like your shop. One text, the shop's name in it, and a link that opens a form in a tap.
- Every text carries your business name, so nobody wonders who it is from.
- Sent between 8am and 9pm in your time zone, unless you choose other hours.
- Opt-outs are handled for you: anyone who replies STOP is never texted again.
- Clients with no mobile number get the same messages by email.
Today, 4:12 PM
Hi Marcus, thanks for visiting Northside Barbers! We'd love your feedback: spokk.io/f/k2Rm7a Reply STOP to opt out
Today, 4:58 PM
Hi Marcus, leave us a Google review: spokk.io/f/9pLw2c Reply STOP to opt out
3 weeks later
Hi Marcus, know someone who'd love Northside Barbers? Share your referral: spokk.io/f/Hq4xVt Reply STOP to opt out
Feedback
Find out how every cut went
Clients rate the cut, the wait and the shop in a few taps on their phone, and can rate the barber who cut their hair.
Questions you could ask
- How happy are you with your cut?
- How long did you wait?
- How was the atmosphere in the shop?
- Would you come back to the same barber?
Star ratings, a comment box and up to ten questions of your own. You choose what appears.
Northside Barbers
How was your visit?
Skin fade and beard trim
Every answer reaches you straight away
You get an email the moment a client answers. If a walk-in waited too long or a line came out uneven, you know that afternoon, can reply from Spokk, and can make it right on their next visit. They still get the same review invitation as everyone else.
New feedback for Northside Barbers
To you and your managers
Jordan P.
Waited 40 minutes as a walk-in and the beard line was uneven. Fade was good.
Google reviews
Reviews from walk-ins and regulars alike
71% of consumers read reviews for local businesses on Google (BrightLocal, 2026). Spokk invites every client after their feedback with a draft built from what they wrote, so the shop keeps a steady stream of fresh reviews.
- Every client gets the same invitation, whatever they rated. Asking only happy clients is review gating, which Google does not allow.
- The draft only uses what they told you, and they can change any of it.
- They post it themselves, from their own Google account. Spokk never posts reviews for anyone.
- Once you confirm a client has left a Google review, Spokk stops asking them.
Thanks for your feedback
We've drafted a review from your feedback. Tap it to change anything before you post.
Review draft for Northside Barbers
Got a skin fade and beard trim at Northside Barbers. Cleanest fade I have had, good conversation in the chair, and I was in and out fast.
They post it themselves, from their own Google account.
47%
of consumers will not use a business with fewer than 20 reviews.
BrightLocal Local Consumer Review Survey, 2026
What Spokk has measured so far
1.4x
more customers click through to Google when the request includes an AI-written draft
1 in 3
feedback responses click through to the Google review page
4.5★
average across 14,000+ customer ratings collected on Spokk
Spokk platform data, November 2025 to June 2026 (2,156 feedback responses; 14,007 ratings all time). These are click-throughs to Google, not counted reviews.
Andre K.
Been coming here two years. Never had a bad cut.
Suggested reply
Appreciate you, Andre. Two years of good cuts, here is to many more. See you next time.
Reply to every review in a minute
Connect your Google Business Profile and every review appears in Spokk, old and new. Spokk suggests a reply that fits what the reviewer said, you edit it if you like, and post it without opening Google.
A short reply in your shop's own voice goes a long way. Spokk suggests one for every review and you change it to sound like you.
See it live
Try it the way your clients will
This is a real Spokk form, exactly what your customer sees on their phone after a visit. Rate a pretend visit and see the review Spokk writes from your answer. It takes about 30 seconds.
- 1Pick a form and give the visit a few stars.
- 2Write a line about it, or skip that.
- 3Watch the review draft appear, ready to copy.
It is a demo business, so try anything. Your own form carries your name, logo, colours and questions.
Repeat visits
Keep regulars coming back on schedule
A barbershop runs on clients who come back every few weeks. These make it worth their while.
Rewards for every cut
Clients scan in and every cut counts toward a reward you choose, like a free beard trim after five cuts. Nothing to download.
About loyalty programRefer a friend
Clients get a personal code to share. When a friend comes in with it, both get the reward you set.
About referralsMonthly memberships
Sell a membership, such as two cuts a month for a set price. Members pay by card and manage it in their portal.
About membershipsIn your dashboard
Every cut, every answer, in one place
See how many clients were asked, how many answered, what they said and how many Google reviews followed, for every location.
Setup
Getting cuts into Spokk
Walk-in shop or fully booked, there is a way in that suits you.
Tablet by the door
Walk-ins type their mobile number as they arrive and agree to messages there. Perfect for a shop without a front desk.
From the barber's phone
Barbers add the client in the staff portal after the cut, in a few taps, from their own phone.
Your booking app
If your booking system can reach HubSpot, GoHighLevel, Zoho or our API, booked clients come through on their own. If not, tell us what you use.
Good to know for barbershops
Each barber's clients, asked the same way
Let Spokk ask everyone rather than letting each barber pick who to ask. Asking only the clients who seemed happy is review gating, which Google does not allow.
Busy shop, short form
Keep the form to a few ratings and one comment box. Clients answer on the way to their car, and a short form gets more of them finished.
Pricing
Simple pricing, with nothing to lose
One price for the whole business. Sign up free for 14 days, and if you stay, your first 60 days are covered by a full money-back guarantee.
Spokk, for your whole business
From$149/month
Billed monthly, no contract. Your price depends on the features you choose and how many customers you serve each month.
- Free for 14 days
- No credit card
- Cancel any time
Included at every price
- One price for the shop, however many barbers and chairs, starting at $149 a month with no contract.
- Unlimited locations and team members, so a second site does not double your bill.
- Need a feature or a connection to software you already use? If it is within our ability, we build it at no extra cost.
Comparing tools? See how Spokk compares →
60days
60-day money-back guarantee
Use Spokk with your real customers. If it is not right for your business, tell us within 60 days of your first payment and we refund what you paid, in full. No forms and no hoops.
- Full refund of what you paid
- Just ask by email or on a call
- No contract on monthly plans
- Cancel any time in settings
We would rather earn your business every month than hold you to a contract. If Spokk is not paying for itself, you should not be paying for Spokk.
We shape Spokk around your business
Tell us how you work and we set Spokk up to match: your wording, your questions, your timing. Need a feature it does not have yet, or a connection to software you already use? If it is within our ability, we build it for you at no extra cost.
- Your texts, forms, questions and timing, set up with you on a call
- Custom features built for you, if it is within our ability
- Connections to the tools you already use, built if we do not have them yet
- A real person who keeps adjusting it until it fits
We are flexible. If something does not fit how your business works, tell us and we change it, and we keep working with you until you are happy.
Updates and new features are included too, as you would expect.
14-day free trial, no credit card. Talk to a real person any time.
FAQ
Questions barbershops ask
How does a barbershop get more Google reviews?
Does it work for walk-ins?
Can clients rate their barber?
Will regulars get texted every two weeks?
How much does Spokk cost for a barbershop?
Let every cut speak for the shop
Set up the tablet by the door today and see your first feedback come in this afternoon.
14-day free trial. No credit card needed. 60-day money-back guarantee.