Spokk for electricians
Reviews that prove you are safe to let in the house
Homeowners want an electrician who is qualified, careful and on time, and they judge that from reviews. Spokk texts every customer after the job, finds out how it went, and invites every one of them to review you on Google with a draft written from their own words.
- 14-day free trial
- No credit card
- 60-day money-back guarantee
Today, 4:12 PM
Hi Carla, thanks for choosing Brightline Electric! How did our electrician do? spokk.io/f/k2Rm7a Reply STOP to opt out
Feedback received
Brightline Electric upgraded our panel in a day. They turned up when they said they would, were clear about the cost, and walked me through everything they changed before they left.
Feedback received
Brightline Electric upgraded our panel in a day. They turned up when they said they would, were clear about the cost, and walked me through everything they changed before they left.
How it works
What happens after every job
Electrical work is hard for customers to judge, so they lean on what other people say. Asking every customer after every job is how a small firm builds the record a big one has.
- Step 1
When the job closes
The job goes into Spokk
The electrician or office adds the customer when the job is signed off, or your job software sends finished jobs to Spokk through HubSpot, GoHighLevel, Zoho or our API.
- Step 2
2 hours later
Spokk asks how it went
A text or email with a short form. If they don't answer, one reminder follows the next day.
- Step 3
Right after they answer
They are invited to review you
Every customer gets the same Google review invitation, with a draft written from their own feedback.
- Step 4
In the weeks after
Customers come back
A referral code goes out a few weeks later, and customers who were looked after call you for the next job.
When to ask an electrical customer
A couple of hours after the job for call-outs and small jobs. For bigger work like rewires or panel upgrades, ask once everything is signed off and the power is back to normal, which may be the next day. For commercial jobs, ask the person who booked the work.
The texts
Short, friendly texts your customers will actually open
A short text from your business name with a link to a one-minute form. Customers know exactly who it is from.
- Every text carries your business name, so nobody wonders who it is from.
- Sent between 8am and 9pm in your time zone, unless you choose other hours.
- Opt-outs are handled for you: anyone who replies STOP is never texted again.
- Customers with no mobile number get the same messages by email.
Today, 4:12 PM
Hi Carla, thanks for choosing Brightline Electric! How did our electrician do? spokk.io/f/k2Rm7a Reply STOP to opt out
Today, 4:58 PM
Hi Carla, leave us a Google review: spokk.io/f/9pLw2c Reply STOP to opt out
3 weeks later
Hi Carla, know someone who'd love Brightline Electric? Share your referral: spokk.io/f/Hq4xVt Reply STOP to opt out
Feedback
Find out how every job really went
Customers rate the work, the timing and the cost, so you know which jobs went to plan and which need a call.
Questions you could ask
- How was your service overall?
- Did we arrive when we said we would?
- Was the cost clear before we started?
- Did we explain what we did?
- Would you recommend us to a friend?
Star ratings, a comment box and up to ten questions of your own. You choose what appears.
Brightline Electric
How was your visit?
Panel upgrade
Every answer reaches you straight away
Every answer reaches the owner or office by email straight away. A job that overran or a customer who is unsure about the work gets a call back that day, and they still get the same review invitation as everyone else.
New feedback for Brightline Electric
To you and your managers
Brian K.
Good work, but the job ran a day over and we had no power longer than we were told.
Google reviews
Reviews that answer "can I trust them in my home?"
Spokk invites every customer after their feedback with a draft built from what they wrote, so your reviews mention punctuality, clear prices and careful work.
- Every customer gets the same invitation, whatever they rated. Asking only happy customers is review gating, which Google does not allow.
- The draft only uses what they told you, and they can change any of it.
- They post it themselves, from their own Google account. Spokk never posts reviews for anyone.
- Once you confirm a customer has left a Google review, Spokk stops asking them.
Thanks for your feedback
We've drafted a review from your feedback. Tap it to change anything before you post.
Review draft for Brightline Electric
Brightline Electric upgraded our panel in a day. They turned up when they said they would, were clear about the cost, and walked me through everything they changed before they left.
They post it themselves, from their own Google account.
56
Google reviews was the median for electricians in Google's local top three across the US. A steady flow gets a small firm there.
Local Falcon, study of 50.4 million Google local results, Q4 2025
What Spokk has measured so far
1.4x
more customers click through to Google when the request includes an AI-written draft
1 in 3
feedback responses click through to the Google review page
4.5★
average across 14,000+ customer ratings collected on Spokk
Spokk platform data, November 2025 to June 2026 (2,156 feedback responses; 14,007 ratings all time). These are click-throughs to Google, not counted reviews.
Priya N.
Fixed the tripping breaker that two other electricians could not find.
Suggested reply
Thanks, Priya. Glad we tracked it down, and good to have your power behaving again.
Reply to every review in a minute
Connect your Google Business Profile and every review appears in Spokk, old and new. Spokk suggests a reply that fits what the reviewer said, you edit it if you like, and post it without opening Google.
Every homeowner choosing an electrician reads how you answer a review about a delay or a price. Spokk suggests a calm, specific reply for you to edit.
See it live
Try it the way your customers will
This is a real Spokk form, exactly what your customer sees on their phone after a visit. Rate a pretend visit and see the review Spokk writes from your answer. It takes about 30 seconds.
- 1Pick a form and give the visit a few stars.
- 2Write a line about it, or skip that.
- 3Watch the review draft appear, ready to copy.
It is a demo business, so try anything. Your own form carries your name, logo, colours and questions.
Repeat business
Become the electrician they call for everything
Lighting, EV chargers, extensions: a good first job leads to the next one. These make sure you are the one they call.
Referrals from happy homeowners
Customers get a personal code to share. When a friend books with it, both get the reward you set.
About referralsElectrician ratings
Customers can rate the electrician who did the work. You see each rating on the response and in your export.
About staff ratingsTestimonials for your website
Customers can record a short video or write a testimonial from their phone, and you show it on your own site.
About testimonialsIn your dashboard
Every job, every answer, in one place
See how many customers were asked, how many answered, what they said and how many Google reviews followed, for every location.
Setup
Getting jobs into Spokk
Add customers from the job, from the office, or straight from your job software.
On the job
Add the customer in the staff portal on your phone when the work is signed off.
Your job software
If your software can reach HubSpot, GoHighLevel, Zoho or our API, finished jobs flow in on their own. If not, tell us what you use.
Upload recent jobs
Upload a spreadsheet of recent customers who have agreed to hear from you, and ask them all at once.
Good to know for electricians
Ask every customer, the same way
Asking only the customers who seemed pleased is review gating, which Google does not allow. Spokk asks every customer, and the unhappy ones reach you privately and first.
Small numbers go a long way
The median electrician in the local top three has far fewer reviews than a plumber or HVAC company. A few new reviews a month moves you up faster than you might think.
Pricing
Simple pricing, with nothing to lose
One price for the whole business. Sign up free for 14 days, and if you stay, your first 60 days are covered by a full money-back guarantee.
Spokk, for your whole business
From$149/month
Billed monthly, no contract. Your price depends on the features you choose and how many customers you serve each month.
- Free for 14 days
- No credit card
- Cancel any time
Included at every price
- One price for the business, however many electricians, vans and locations, starting at $149 a month with no contract.
- Unlimited locations and team members, so a second site does not double your bill.
- Need a feature or a connection to software you already use? If it is within our ability, we build it at no extra cost.
Comparing tools for home services? See the options side by side →
60days
60-day money-back guarantee
Use Spokk with your real customers. If it is not right for your business, tell us within 60 days of your first payment and we refund what you paid, in full. No forms and no hoops.
- Full refund of what you paid
- Just ask by email or on a call
- No contract on monthly plans
- Cancel any time in settings
We would rather earn your business every month than hold you to a contract. If Spokk is not paying for itself, you should not be paying for Spokk.
We shape Spokk around your business
Tell us how you work and we set Spokk up to match: your wording, your questions, your timing. Need a feature it does not have yet, or a connection to software you already use? If it is within our ability, we build it for you at no extra cost.
- Your texts, forms, questions and timing, set up with you on a call
- Custom features built for you, if it is within our ability
- Connections to the tools you already use, built if we do not have them yet
- A real person who keeps adjusting it until it fits
We are flexible. If something does not fit how your business works, tell us and we change it, and we keep working with you until you are happy.
Updates and new features are included too, as you would expect.
14-day free trial, no credit card. Talk to a real person any time.
FAQ
Questions electricians ask
How do electricians get more Google reviews?
How many Google reviews does an electrician need?
Can I use Spokk for commercial jobs?
Does Spokk connect to my job software?
How much does Spokk cost for an electrical business?
Hear from every customer after every job
Sign up free and send this week's finished jobs their first feedback request.
14-day free trial. No credit card needed. 60-day money-back guarantee.