Testimonials

Real customers, in their own words, on your own website

Spokk asks customers for a short video or a few written words, right from their phone. You pick the best ones and show them on a Wall of Love you can link to or embed on your site.

  • 14-day free trial
  • No credit card
  • 60-day money-back guarantee

What our clients say

Finally found a salon that listens. Best color I have had in years.

Chloe M.

Video testimonial, 0:42

Andre K.

Patient, gentle and always on time. Could not recommend them more.

Priya S.

Video testimonial, 1:05

Jess T.

Example Wall of Love.

How it works

From a happy customer to proof on your website

  1. Step 1

    When you ask

    They get a link

    By text or email, on its own in your sequence or whenever you choose to send it.

  2. Step 2

    On their phone

    They record or write

    A short video from the phone camera, or a written testimonial. Nothing to install.

  3. Step 3

    When it arrives

    You choose what to show

    Every testimonial waits for you. Nothing appears in public until you add it.

  4. Step 4

    Then

    Show it off

    Add it to your Wall of Love, share the link, or embed it on your website.

The ask

Asked at the right moment, recorded in a minute

Add a testimonial request to your automation, or send one by hand to customers you know had a great experience. Asking your happiest customers for a testimonial is fine. Google reviews are different: those are asked of everyone the same way.

  • Video straight from the phone camera, or written words.
  • Customers can add a photo too.
  • Your wording on every request.
Willow Hair Studio

Thursday, 11:20 AM

Hi Chloe, would you record a quick testimonial for Willow Hair Studio? spokk.io/f/Tq8mR2 Reply STOP to opt out

Default wording. You can change every word.

Features

Everything for testimonials, in the same place as your reviews

Video testimonials

Recorded in the browser on any phone, with no app.

Written testimonials

For customers who would rather type a few lines.

Photos

Customers can add an image to what they share.

Wall of Love

A hosted page of the testimonials you choose, with your branding.

Embed on your site

Put your wall on your own website with a snippet of code.

Google reviews too

Mix in Google reviews you have connected, and pick which appear.

Pricing

Simple pricing, with nothing to lose

One price for the whole business. Sign up free for 14 days, and if you stay, your first 60 days are covered by a full money-back guarantee.

Spokk, for your whole business

From$149/month

Billed monthly, no contract. Your price depends on the features you choose and how many customers you serve each month.

  • Free for 14 days
  • No credit card
  • Cancel any time

Included at every price

  • Unlimited locations and team members, so a second site does not double your bill.
  • Unlimited review and feedback requests by text and email.
  • Custom features and integrations built for you, at no extra cost.

Comparing tools? See how Spokk compares →

60days

60-day money-back guarantee

Use Spokk with your real customers. If it is not right for your business, tell us within 60 days of your first payment and we refund what you paid, in full. No forms and no hoops.

  • Full refund of what you paid
  • Just ask by email or on a call
  • No contract on monthly plans
  • Cancel any time in settings

We would rather earn your business every month than hold you to a contract. If Spokk is not paying for itself, you should not be paying for Spokk.

We shape Spokk around your business

Tell us how you work and we set Spokk up to match: your wording, your questions, your timing. Need a feature it does not have yet, or a connection to software you already use? If it is within our ability, we build it for you at no extra cost.

  • Your texts, forms, questions and timing, set up with you on a call
  • Custom features built for you, if it is within our ability
  • Connections to the tools you already use, built if we do not have them yet
  • A real person who keeps adjusting it until it fits

We are flexible. If something does not fit how your business works, tell us and we change it, and we keep working with you until you are happy.

Updates and new features are included too, as you would expect.

14-day free trial, no credit card. Talk to a real person any time.

FAQ

Questions people ask

Do customers need an app to record a video?

No. They open the link on their phone and record in the browser, or write a testimonial instead.

Do testimonials appear on my website automatically?

No. Every testimonial waits for you. You choose which ones go on your Wall of Love or your website.

Is it fine to ask only happy customers for a testimonial?

For testimonials on your own website, yes: you are choosing which stories to feature. Google reviews are different. Google does not allow asking only happy customers for reviews, which is why Spokk invites everyone the same way.

Can I use testimonials on the Healthcare plan?

No. Testimonials put patient stories on public pages, which HIPAA generally allows only with written authorization, so they are not part of the Healthcare plan.

How much does it cost?

Spokk starts at $149 a month, billed monthly with no contract, and your price depends on the features you choose and how many customers you serve. Every plan has a 60-day money-back guarantee.

Let your customers tell your story

Sign up free and send your first testimonial request today.

14-day free trial. No credit card needed. 60-day money-back guarantee.