Spokk for event planners and venues

Turn every celebration into the story that books the next one

Couples and companies choose a planner or venue from other people's stories. After every event, Spokk asks the client how it went, invites every one of them to review you on Google with a draft written from their own words, and makes it easy to record a video testimonial.

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Bloom Events

A week after the wedding, 10:00 AM

Hi Jasmine, congratulations again from all of us at Bloom Events! How was your day? spokk.io/f/k2Rm7a Reply STOP to opt out

Feedback received

Bloom Events planned our wedding for 120 guests and we did not have to think about a single thing on the day. The planning and communication were great, and every detail we asked for was there.

Copy review and open Google

How it works

What happens after every event

Clients are floating after the big day, then busy with thank-you notes and honeymoons. Spokk asks a few days later, when they have time and the memories are still warm.

  1. Step 1

    After the event

    The event goes into Spokk

    Add the client after the event, or your CRM sends completed events to Spokk through HubSpot, GoHighLevel, Zoho or our API.

  2. Step 2

    A few days later

    Spokk asks how it went

    A text or email with a short form. If they don't answer, one reminder follows the next day.

  3. Step 3

    Right after they answer

    They are invited to review you

    Every client gets the same Google review invitation, with a draft written from their own feedback.

  4. Step 4

    In the weeks after

    Clients come back

    Testimonials and reviews bring in the next couple, and every client gets an easy way to recommend you to friends.

When to ask an event client

Two or three days after the event for parties and corporate events. For weddings, a week later, once the couple is home. Add the client when you want the request to go out, and Spokk takes it from there.

The texts

Short, friendly texts your clients will actually open

A warm, personal text or email from your business name. Edit it to sound exactly like you.

  • Every text carries your business name, so nobody wonders who it is from.
  • Sent between 8am and 9pm in your time zone, unless you choose other hours.
  • Opt-outs are handled for you: anyone who replies STOP is never texted again.
  • Clients with no mobile number get the same messages by email.
Bloom Events

A week after the wedding, 10:00 AM

Hi Jasmine, congratulations again from all of us at Bloom Events! How was your day? spokk.io/f/k2Rm7a Reply STOP to opt out

A week after the wedding, 10:52 AM

Hi Jasmine, leave us a Google review: spokk.io/f/9pLw2c Reply STOP to opt out

3 weeks later

Hi Jasmine, know someone who'd love Bloom Events? Share your referral: spokk.io/f/Hq4xVt Reply STOP to opt out

Example texts. You can change every word.

Feedback

Know how every event felt to your client

Clients rate the planning, the day itself and the value, so you know what to repeat and what to tighten.

Questions you could ask

  • How was your event overall?
  • How was the planning and communication?
  • How did the day itself run?
  • Was anything missing?
  • Would you recommend us to a friend?

Star ratings, a comment box and up to ten questions of your own. You choose what appears.

Bloom Events

How was your visit?

Wedding for 120 guests

Overall
Planning and communication
On the day
Value
We did not have to think about a single thing on the day. Every detail we asked for was there.
Send feedback

Every answer reaches you straight away

Every answer reaches you by email straight away. A timeline that slipped is something to talk through with the client personally, and they still get the same review invitation as everyone else.

New feedback for Bloom Events

To you and your managers

Nathan C.

The day was beautiful, but the timeline slipped and speeches started 40 minutes late.

Reply to NathanView response

Google reviews

Reviews that read like a love letter to your work

Spokk invites every client after their feedback with a draft built from what they wrote, so your reviews describe the day, not just a star rating.

  • Every client gets the same invitation, whatever they rated. Asking only happy clients is review gating, which Google does not allow.
  • The draft only uses what they told you, and they can change any of it.
  • They post it themselves, from their own Google account. Spokk never posts reviews for anyone.
  • Once you confirm a client has left a Google review, Spokk stops asking them.

Thanks for your feedback

We've drafted a review from your feedback. Tap it to change anything before you post.

Review draft for Bloom Events

Bloom Events planned our wedding for 120 guests and we did not have to think about a single thing on the day. The planning and communication were great, and every detail we asked for was there.

Copy review and open Google

They post it themselves, from their own Google account.

81%

of consumers expect a business to reply to their review within a week.

BrightLocal Local Consumer Review Survey, 2026

What Spokk has measured so far

1.4x

more customers click through to Google when the request includes an AI-written draft

1 in 3

feedback responses click through to the Google review page

4.5★

average across 14,000+ customer ratings collected on Spokk

Spokk platform data, November 2025 to June 2026 (2,156 feedback responses; 14,007 ratings all time). These are click-throughs to Google, not counted reviews.

Olivia S.

Google

Our wedding was everything we dreamed of and more.

Suggested reply

Thank you, Olivia. It was an honor to be part of your day. Wishing you both every happiness.

Post replyEdit

Reply to every review in a minute

Connect your Google Business Profile and every review appears in Spokk, old and new. Spokk suggests a reply that fits what the reviewer said, you edit it if you like, and post it without opening Google.

Couples read your replies as closely as the reviews. Spokk suggests a warm, personal reply to every Google review for you to edit and post.

See it live

Try it the way your clients will

This is a real Spokk form, exactly what your customer sees on their phone after a visit. Rate a pretend visit and see the review Spokk writes from your answer. It takes about 30 seconds.

  1. 1Pick a form and give the visit a few stars.
  2. 2Write a line about it, or skip that.
  3. 3Watch the review draft appear, ready to copy.

It is a demo business, so try anything. Your own form carries your name, logo, colours and questions.

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Live form. Go ahead, tap it.

Referrals and testimonials

Let every event sell the next one

Most event work comes by word of mouth. These make word of mouth visible.

Video testimonials

Clients record a short video or write a testimonial from their phone, and you show them on your website and in proposals.

About testimonials

Friend referrals

Clients get a personal code to share. When a friend books with it, both get the reward you set.

About referrals

Coordinator ratings

Clients can rate the coordinator who ran their day. You see each rating on the response and in your export.

About staff ratings

In your dashboard

Every event, every answer, in one place

See how many clients were asked, how many answered, what they said and how many Google reviews followed, for every location.

Setup

Getting events into Spokk

Add clients after each event, or connect the CRM you already use.

After the event

Add the client in the staff portal when you want the request to go out.

Your CRM

If your CRM can reach HubSpot, GoHighLevel, Zoho or our API, completed events flow in on their own. If not, tell us what you use.

Past clients

Upload a spreadsheet of past clients who have agreed to hear from you and ask them all at once.

Good to know for event planners and venues

Ask both partners

For weddings, add both partners with their own numbers. Two reviews from one wonderful day are better than one.

Ask every client, the same way

Asking only the clients whose day went perfectly is review gating, which Google does not allow. Spokk asks everyone, and the unhappy ones reach you privately and first.

Pricing

Simple pricing, with nothing to lose

One price for the whole business. Sign up free for 14 days, and if you stay, your first 60 days are covered by a full money-back guarantee.

Spokk, for your whole business

From$149/month

Billed monthly, no contract. Your price depends on the features you choose and how many customers you serve each month.

  • Free for 14 days
  • No credit card
  • Cancel any time
See full pricing

Included at every price

  • One price for the business, however many planners, venues or event spaces, starting at $149 a month with no contract.
  • Unlimited locations and team members, so a second site does not double your bill.
  • Need a feature or a connection to software you already use? If it is within our ability, we build it at no extra cost.

Comparing tools? See how Spokk compares →

60days

60-day money-back guarantee

Use Spokk with your real customers. If it is not right for your business, tell us within 60 days of your first payment and we refund what you paid, in full. No forms and no hoops.

  • Full refund of what you paid
  • Just ask by email or on a call
  • No contract on monthly plans
  • Cancel any time in settings

We would rather earn your business every month than hold you to a contract. If Spokk is not paying for itself, you should not be paying for Spokk.

We shape Spokk around your business

Tell us how you work and we set Spokk up to match: your wording, your questions, your timing. Need a feature it does not have yet, or a connection to software you already use? If it is within our ability, we build it for you at no extra cost.

  • Your texts, forms, questions and timing, set up with you on a call
  • Custom features built for you, if it is within our ability
  • Connections to the tools you already use, built if we do not have them yet
  • A real person who keeps adjusting it until it fits

We are flexible. If something does not fit how your business works, tell us and we change it, and we keep working with you until you are happy.

Updates and new features are included too, as you would expect.

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14-day free trial, no credit card. Talk to a real person any time.

FAQ

Questions event planners and venues ask

How do event planners get more Google reviews?

Ask every client a few days after their event and make it effortless. Spokk texts each client and invites every one of them to review you on Google with a draft written from their own feedback.

When should a wedding planner ask for a review?

About a week after the wedding, once the couple is home. Add them when you want the request to go out and Spokk sends it, with one reminder if they do not answer.

Can clients leave a video testimonial?

Yes. Clients can record a short video or write a testimonial from their phone, and you can show it on your website.

About testimonials →

Can I send clients to The Knot or WeddingWire as well as Google?

Yes. Point Spokk at Google, or at any review site with a link, or give clients a choice on a branded page.

How much does Spokk cost for an event business?

From $149 a month, billed monthly with no contract. Your price depends on the features you choose and how many clients you serve each month. Sign up free for 14 days, no card needed.

Let every celebration bring in the next

Sign up free and ask this month's clients how their day went.

Sign up freeBook a 15-minute call

14-day free trial. No credit card needed. 60-day money-back guarantee.