Spokk for event and party rentals
Every party you set up can bring in the next booking
People booking tents, tables and bounce houses for a big day choose the company with the most convincing recent reviews. After every event, Spokk asks the customer how it went, and invites every one of them to review you on Google with a draft written from their own words.
- 14-day free trial
- No credit card
- 60-day money-back guarantee
Day after pickup, 10:00 AM
Hi Angela, thanks for renting with Celebrate Party Rentals! How did the party go? spokk.io/f/k2Rm7a Reply STOP to opt out
Feedback received
Rented a tent, tables and chairs for 80 from Celebrate Party Rentals. The crew had everything set up an hour before our guests arrived, the rentals were spotless, and booking was easy.
Feedback received
Rented a tent, tables and chairs for 80 from Celebrate Party Rentals. The crew had everything set up an hour before our guests arrived, the rentals were spotless, and booking was easy.
How it works
What happens after every event
A rental customer is busiest on the day and happiest the morning after. Spokk asks after pickup, when the party went well and they have a minute.
- Step 1
At pickup
The event goes into Spokk
The crew or office adds the customer when the gear is collected, or your rental software sends completed orders to Spokk through HubSpot, GoHighLevel, Zoho or our API.
- Step 2
The next day
Spokk asks how it went
A text or email with a short form. If they don't answer, one reminder follows the next day.
- Step 3
Right after they answer
They are invited to review you
Every customer gets the same Google review invitation, with a draft written from their own feedback.
- Step 4
In the weeks after
Customers come back
A referral code goes out a few weeks later, ready for the next birthday, wedding or company picnic in their circle.
When to ask a rental customer
The day after pickup, once the event is over and they have recovered. Weekend events can be asked on Monday morning. Spokk only sends between 8am and 9pm in your time zone, so nobody gets a text while they are still clearing up.
The texts
Short, friendly texts your customers will actually open
A short text from your company name the day after the event, with a link to a one-minute form.
- Every text carries your business name, so nobody wonders who it is from.
- Sent between 8am and 9pm in your time zone, unless you choose other hours.
- Opt-outs are handled for you: anyone who replies STOP is never texted again.
- Customers with no mobile number get the same messages by email.
Day after pickup, 10:00 AM
Hi Angela, thanks for renting with Celebrate Party Rentals! How did the party go? spokk.io/f/k2Rm7a Reply STOP to opt out
Day after pickup, 10:38 AM
Hi Angela, leave us a Google review: spokk.io/f/9pLw2c Reply STOP to opt out
3 weeks later
Hi Angela, know someone who'd love Celebrate Party Rentals? Share your referral: spokk.io/f/Hq4xVt Reply STOP to opt out
Feedback
Know how every event went, from delivery to pickup
Customers rate the delivery, the setup, the condition of the gear and the booking, so you can see which crews and locations shine.
Questions you could ask
- How was your rental overall?
- Did delivery arrive on time?
- Was everything clean and in good condition?
- Was setup and pickup easy?
- Would you rent from us again?
Star ratings, a comment box and up to ten questions of your own. You choose what appears.
Celebrate Party Rentals
How was your visit?
Tent, tables and chairs for 80
Every answer reaches you straight away
Every answer reaches the owner and the right location by email straight away. A late delivery gets a call and an apology, and the customer still gets the same review invitation as everyone else.
New feedback for Celebrate Party Rentals
To you and your managers
Mike D.
Everything looked great, but delivery came two hours late and we were setting up in a rush.
Google reviews
Reviews that win the next big day
Spokk invites every customer after their feedback with a draft built from what they wrote, so your reviews talk about punctual crews, clean rentals and smooth events.
- Every customer gets the same invitation, whatever they rated. Asking only happy customers is review gating, which Google does not allow.
- The draft only uses what they told you, and they can change any of it.
- They post it themselves, from their own Google account. Spokk never posts reviews for anyone.
- Once you confirm a customer has left a Google review, Spokk stops asking them.
Thanks for your feedback
We've drafted a review from your feedback. Tap it to change anything before you post.
Review draft for Celebrate Party Rentals
Rented a tent, tables and chairs for 80 from Celebrate Party Rentals. The crew had everything set up an hour before our guests arrived, the rentals were spotless, and booking was easy.
They post it themselves, from their own Google account.
Case study
How an eight-location rental group got nearly six times more Google reviews
A party and event rental business with eight branches, on Google since 2013, switched Spokk on in February 2026. Its full Google review history came across with it, so this is a measured before and after, not a projection.
- Every one of the eight locations improved, not just the busiest.
- Every location runs on the same Spokk plan, with its own form and Google review link.
2.313.6
Google reviews a month, all eight locations combined
32%79%
Reviews that got a reply from the owner
One customer's results, not a typical outcome. Measured from their own Google review history, February to August 2026.
What Spokk has measured so far
1.4x
more customers click through to Google when the request includes an AI-written draft
1 in 3
feedback responses click through to the Google review page
4.5★
average across 14,000+ customer ratings collected on Spokk
Spokk platform data, November 2025 to June 2026 (2,156 feedback responses; 14,007 ratings all time). These are click-throughs to Google, not counted reviews.
Tanya R.
Bounce house was a hit and the crew was so friendly with the kids.
Suggested reply
Thank you, Tanya! We are so glad the kids had a blast. Happy birthday to the birthday star.
Reply to every review in a minute
Connect your Google Business Profile and every review appears in Spokk, old and new. Spokk suggests a reply that fits what the reviewer said, you edit it if you like, and post it without opening Google.
Replying to every review, as the rental group above went from 32% to 79%, shows the next customer you care about their day. Spokk suggests a reply to every Google review for you to edit and post.
See it live
Try it the way your customers will
This is a real Spokk form, exactly what your customer sees on their phone after a visit. Rate a pretend visit and see the review Spokk writes from your answer. It takes about 30 seconds.
- 1Pick a form and give the visit a few stars.
- 2Write a line about it, or skip that.
- 3Watch the review draft appear, ready to copy.
It is a demo business, so try anything. Your own form carries your name, logo, colours and questions.
Repeat bookings
Book the next party before it is planned
Families and companies throw events every year. These keep you top of mind.
Party referrals
Customers get a personal code to share. When a friend books with it, both get the reward you set, like $25 off their next rental.
About referralsCrew ratings
Customers can rate the crew that delivered and set up. You see each rating on the response and in your export.
About staff ratingsPhoto and video testimonials
Customers can record a short video or write a testimonial from their phone, and you show it on your website.
About testimonialsIn your dashboard
Every event, every answer, in one place
See how many customers were asked, how many answered, what they said and how many Google reviews followed, for every location.
Setup
Getting events into Spokk
Add customers at pickup, by the weekend, or from your rental software.
At pickup
The crew adds the customer in the staff portal on their phone when the gear is collected.
The weekend's events
Upload a spreadsheet of the weekend's orders on Monday and Spokk asks every customer.
Your rental software
If your software can reach HubSpot, GoHighLevel, Zoho or our API, completed orders flow in on their own. If not, tell us what you use.
Good to know for event and party rentals
Every location, one account
Each location gets its own form and its own Google review link, so reviews land on the right listing. Locations are unlimited, so a new branch does not raise your bill.
Ask every customer, the same way
Asking only the customers whose party went perfectly is review gating, which Google does not allow. Spokk asks everyone, and the unhappy ones reach you privately and first.
Pricing
Simple pricing, with nothing to lose
One price for the whole business. Sign up free for 14 days, and if you stay, your first 60 days are covered by a full money-back guarantee.
Spokk, for your whole business
From$149/month
Billed monthly, no contract. Your price depends on the features you choose and how many customers you serve each month.
- Free for 14 days
- No credit card
- Cancel any time
Included at every price
- One price for the company, however many locations, crews and trucks, starting at $149 a month with no contract.
- Unlimited locations and team members, so a second site does not double your bill.
- Need a feature or a connection to software you already use? If it is within our ability, we build it at no extra cost.
Comparing tools? See how Spokk compares →
60days
60-day money-back guarantee
Use Spokk with your real customers. If it is not right for your business, tell us within 60 days of your first payment and we refund what you paid, in full. No forms and no hoops.
- Full refund of what you paid
- Just ask by email or on a call
- No contract on monthly plans
- Cancel any time in settings
We would rather earn your business every month than hold you to a contract. If Spokk is not paying for itself, you should not be paying for Spokk.
We shape Spokk around your business
Tell us how you work and we set Spokk up to match: your wording, your questions, your timing. Need a feature it does not have yet, or a connection to software you already use? If it is within our ability, we build it for you at no extra cost.
- Your texts, forms, questions and timing, set up with you on a call
- Custom features built for you, if it is within our ability
- Connections to the tools you already use, built if we do not have them yet
- A real person who keeps adjusting it until it fits
We are flexible. If something does not fit how your business works, tell us and we change it, and we keep working with you until you are happy.
Updates and new features are included too, as you would expect.
14-day free trial, no credit card. Talk to a real person any time.
FAQ
Questions event and party rentals ask
How do party rental companies get more Google reviews?
Can Spokk handle several locations?
When should I ask a rental customer for feedback?
Can I reply to Google reviews from Spokk?
How much does Spokk cost for a rental company?
Turn this weekend's parties into next month's bookings
Sign up free and ask this weekend's customers how their event went.
14-day free trial. No credit card needed. 60-day money-back guarantee.