Podium pricing in 2026: plans, fees and contract terms
Podium lists two plans on its pricing page, Core at $399 a month and Pro at $599 a month, plus a custom Signature plan. You can only buy through its sales team, and the price you sign for depends on your industry, integrations, volume and carrier fees. Here is what Podium publishes, the fees that sit outside the plan price, and the contract you agree to.
Last checked against Podium's own pages. See sources or see how Spokk compares
The short answer
Podium Core is listed at $399 a month and Pro at $599 a month. Signature is custom. Every US location also pays a $5 monthly texting (10DLC) fee, and Core charges $15 a month for high-volume messaging, which Pro includes. Subscriptions run for 12 months and renew automatically unless you give written notice at least 30 days before the term ends.
Podium plans and list prices
Bought through sales
- Review management with AI responses
- Consolidated lead inbox and mobile app
- Basic automations and reporting
- Unlimited contacts, one-to-one texts and team members
- 5 phone numbers and 250 bulk message credits a month
- Dedicated customer success manager and onboarding
Bought through sales
- Everything in Core
- AI Concierge and AI Reputation Specialist
- Lead capture forms, hosted and text surveys
- Advanced automations and customer segments
- 15 phone numbers and 500 bulk message credits a month
- High-volume messaging included, lower card processing fees
Quoted per business
- Everything in Pro
- AI Scheduler, AI Salesperson and AI Marketer
- Advanced multi-location management
- Custom billing and card processing rates
- Quarterly business reviews
Podium says its plans "may vary based on industry, partnerships, integrations, volume, and carrier fees," and HVAC businesses are quoted separately. There is no self-serve signup or free trial on the pricing page: every plan starts with a sales call.
What the plan price leaves out
These charges are published on Podium’s pricing page or in its agreement, outside the headline plan price.
| Item | Cost | Detail |
|---|---|---|
| Texting (10DLC) fee | $5 a month per location | Charged on every US location. Podium’s agreement lets carrier fees like this change at any time. |
| High-volume messaging | $15 a month on Core | Carrier-verified messaging for higher sending volume. Included on Pro. |
| Extra phone numbers | $5 a month each | Core includes 5 numbers and Pro includes 15. |
| Podium Phones | $30 per user a month | $25 per user from 5 users, plus a $500 network optimization fee per location. |
| Automated AI review responses | Add-on on Core | Core includes AI review responses you send yourself. Fully automated replies are an add-on, priced by sales. |
| AI Employee | Quoted | Podium’s AI agent for sales, scheduling and messaging can be added to any plan. |
| Usage above the plan | Podium’s current rates | Automations include 4,000 message segments per location a month, AI messaging 1,500 segments and Voice AI 300 minutes. Usage beyond that is billed. |
| More bulk messages | Extra credits | Core includes 250 credits a month and Pro 500. Unused credits expire at the end of the month. |
Contract and cancellation terms
From Podium’s Master Service Agreement. Your order form can set different terms, so read it before you sign.
- Initial term
- 12 months, unless your order form says otherwise.
- Renewal
- Renews automatically for another term of the same length.
- To stop the renewal
- Written notice at least 30 days before the term ends, by email to support@podium.com.
- Price at renewal
- Podium can raise your fees from the next term with 45 days’ written notice.
- Commitment
- Signing commits you to the fees for the whole subscription term.
- Refunds
- Subscription fees are non-refundable, except in two narrow cases the agreement sets out.
What one location pays in a year
Podium’s list prices plus the fees it publishes, for a single US location, set against Spokk’s starting price.
| Setup | Per month | Per year |
|---|---|---|
| Podium Core$399 plan + $5 texting fee | $404 | $4,848 |
| Podium Core with high-volume messaging$399 + $15 + $5 | $419 | $5,028 |
| Podium Pro$599 plan + $5 texting fee | $604 | $7,248 |
| SpokkStarting price, billed monthly, no contract | from $149 | from $1,788 |
Podium’s rows leave out Phones, add-ons and usage above the plan, and Podium may quote differently for your industry and volume. Spokk is quoted on how many customers you serve each month and the features you choose, so a busy business can pay more than the starting price.
When Podium is worth the money
You take payments by text
Podium has text-to-pay card processing built in, with lower processing fees on Pro. Spokk has no equivalent.
You want your phone system in the same place
Podium Phones adds business calling with call summaries alongside your texts and reviews.
You need new enquiries answered around the clock
Pro’s AI Concierge answers and qualifies website and text enquiries when nobody is free.
You want every lead source in one inbox
Website chat, contact forms and third-party lead sites flow into one shared inbox.
How Spokk’s pricing works
Spokk focuses on what happens after a visit: feedback, Google reviews, loyalty, referrals and memberships, by text and email. It starts at $149 a month, billed monthly.
- Priced on how many customers you serve each month and the features you use, quoted on a short call
- Unlimited locations, with no per-location fee
- No contract on monthly plans: cancel anytime. Yearly billing gets two months free, on request
- AI review reply drafts included in the plan
- Every customer gets the same review request, with an optional AI draft written from their own feedback
- Requests with an AI-written draft get 1.4x more click-throughs to the Google review page (Spokk platform data)
Spokk has no phone system, website chat or card payments. If those are the reason you are looking at Podium, Spokk will not replace them.
14 days free, no credit card. Prices are quoted on a short call.
Frequently asked questions
How much does Podium cost per month?
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Does Podium require a contract?
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How do I cancel Podium?
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Can Podium raise its price?
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Does Podium charge per location?
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Does Podium have a free trial?
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Is there a cheaper alternative to Podium for Google reviews?
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Sources
Checked on 12 October 2026. Vendors change prices and terms, and your own order form can differ from their standard terms, so confirm the current figures with Podium before you sign.
- Podium pricing page. Plans, list prices, per-location and usage fees
- Podium Master Service Agreement (Podium Legal Center). Term, renewal, notice, price increases and refunds
Keep comparing
Podium is a trademark of its owner. Spokk is not affiliated with Podium. Figures are taken from the sources above and may have changed since they were checked.
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